Send push notifications to an Android device when a new ticket is created on Tweamwork Desk

First, we need to connect Teamwork Desk and Android to Make.com.

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  Create Make.com account.

  Create Make.com account if you don't have one.

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  Connect Teamwork Desk to Make.com.

  Give Make.com access to your Teamwork Desk account, using Teamwork Desk credentials.

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  Connect Android to Make.com.

  Give Make.com access to your Android account, using Android credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Make.com.

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  Set up a Trigger action for Teamwork Desk

  Choose the following trigger: Watch Events (Triggers when an event related to tickets, customers, agents, threads or inboxes, is occured according to your settings in your Teamwork Desk.).

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  Then set up an Action for Android

  Choose this action: Send a push notification (Sends a push notification to a selected device.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Teamwork Desk and Android.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Send push notifications to an Android device when a new ticket is created on Tweamwork Desk!