Teamwork Desk
Android
integromat

An automated workflow using integromat

Connects Teamwork Desk + Android

Send push notifications to an Android device when a new ticket is created on Tweamwork Desk

About this workflow template

This automation scenario allows you to connect Teamwork Desk and Android

It can be build using Integromat, a no-code workflow automation tool. Integromat allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Teamwork Desk and Android can also be integrated using automation tools other than integromat:

Diagram

Send push notifications to an Android device when a new ticket is created on Tweamwork Desk
Workflow diagram: Teamwork Desk + Android integration

How it works?

When this trigger fires in Teamwork Desk

Teamwork Desk

Watch Events in Teamwork Desk

Triggers when an event related to tickets, customers, agents, threads or inboxes, is occured according to your settings in your Teamwork Desk.

Then this action happens in Android

Android

Send a push notification in Android

Sends a push notification to a selected device.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Send push notifications to an Android device when a new ticket is created on Tweamwork Desk.

Part I

Configure Applications

First, we need to connect Teamwork Desk and Android to Make.com.

  • Create Make.com account.

    Create Make.com account.

    Create Make.com account if you don't have one.

  • Connect Teamwork Desk to Make.com.

    Connect Teamwork Desk to Make.com.

    Give Make.com access to your Teamwork Desk account, using Teamwork Desk credentials.

  • Connect Android to Make.com.

    Connect Android to Make.com.

    Give Make.com access to your Android account, using Android credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Make.com.

  • Set up a Trigger action for Teamwork Desk

    Set up a Trigger action for Teamwork Desk

    Choose the following trigger: Watch Events (Triggers when an event related to tickets, customers, agents, threads or inboxes, is occured according to your settings in your Teamwork Desk.).

  • Then set up an Action for Android

    Then set up an Action for Android

    Choose this action: Send a push notification (Sends a push notification to a selected device.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Teamwork Desk and Android.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Send push notifications to an Android device when a new ticket is created on Tweamwork Desk!

Supported triggers and actions

  • Teamwork Desk

    New ticket

    Triggers when a new ticket is created.

    zapier
    triggerbyzapier
  • Teamwork Desk

    Watch events

    Triggers when an event related to tickets, customers, agents, threads or inboxes, is occured according to your settings in your Teamwork Desk.

    integromat
    triggerbyintegromat
  • Teamwork Desk

    New customer

    Triggers when a new customer is created.

    zapier
    triggerbyzapier
  • Teamwork Desk

    New agent reply

    Triggers when an agent sends a new reply.

    zapier
    triggerbyzapier
  • Teamwork Desk

    New customer reply

    Triggers when a customer sends a new reply.

    zapier
    triggerbyzapier
  • Teamwork Desk

    Customer search

    Triggers when searching for a customer.

    zapier
    triggerbyzapier
  • Android

    Send a push notification

    Sends a push notification to a selected device.

    integromat
    actionbyintegromat
  • Android

    Send text message

    Sends a text message.

    integromat
    actionbyintegromat
  • Android

    Create a contact

    Creates a new contact on a device.

    integromat
    actionbyintegromat
  • Android

    Disable wifi

    Turns off WiFi on a target device.

    integromat
    actionbyintegromat
  • Android

    Enable wifi

    Turns on WiFi on a target device.

    integromat
    actionbyintegromat
  • Android

    Save a photo

    Uploads a photo to a device.

    integromat
    actionbyintegromat

Apps you need

Make.com

Make.com

Automation Platforms

Integromat now Make! A workflow automation service.

Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.