Freshdesk
A customer support software for omnichannel solutions
Freshdesk Pricing, Features, Integrations and Alternatives
Freshdesk Overview
What is Freshdesk?
Freshdesk is an award-winning, cloud-based helpdesk software that streamlines customer service across multiple channels, including email, phone, chat, web, and social media. Manage SLAs and automate workflows to enhance support team productivity.
Freshdesk is a tool in the Customer Support, CRM, Project Management and Team Collaboration categories.
Freshdesk Alternatives
What are Freshdesk alternatives?
LiveAgent, Kayako, Kustomer and Help Scout are the most popular alternatives to Freshdesk. Customer Support is the most popular app category among Freshdesk alternatives.
We have compiled a list of 71 Freshdesk competitors so that you can choose the right tool.
Freshdesk integrations
Which tools can be integrated with Freshdesk?
HoneyBook, ChatBot, Trello, Google My Business, Asana, and SMS are the most popular tools that Freshdesk integrates with.
Most often, Freshdesk is integrated with tools from Project Management, Developer Tools, and CRM categories.
Zapier, Integromat, Automateio, Microsoft-flow, Integrately, Syncspider, N8n, Pipedream and Pabbly-connect are the most popular workflow automation services with built-in connectors between Freshdesk and other tools.
Explore a list of popular 154 tools that integrate with Freshdesk.
Freshdesk Triggers and Actions
New ticket
Triggers when there is a new ticket is created in Freshdesk.
triggerbyzapierautomateiopipedreampabbly-connectNew contact
Triggers when a new customer is created.
triggerbyzapierautomateiopipedreamUpdate ticket
Triggers when a Ticket is updated.
triggerbyzapierpabbly-connectNew ticket note
Triggers when a Note is added to a Ticket.
triggerbyzapierWatch tickets
Triggers when a new ticket is created or updated.
triggerbyintegromatUpdate contact
Triggers when a user is updated.
triggerbyzapier
Create ticket
Create a ticket in Freshdesk for your domain.
actionbyzapierintegratelypabbly-connectCreate a ticket
Creates a new ticket.
actionbyintegromatpipedreamCreate a contact
Creates a new contact.
actionbyintegromatpipedreamCreate a company
Creates a new company.
actionbyintegromatpipedreamList all tickets
List all tickets
actionbypipedreamGet ticket details
Get ticket details
actionbypipedream
Popular Automation Scenarios using Freshdesk
Frequently Asked Questions
What are Freshdesk's top competitors?
- LiveAgent, Kayako, and Kustomer are the most popular alternatives to Freshdesk.
What apps integrate with Freshdesk
- HoneyBook, ChatBot, Trello, Google My Business, Asana, and SMS are the most popular tools that Freshdesk integrates with.