About Freshdesk

Freshdesk is a tool in the Customer Support, Knowledge Management and Online Ticketing categories.

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Freshdesk Alternatives

Zendesk, LiveAgent, and Kayako are the most popular alternatives to Freshdesk.

Customer Support and Help Desk are the most popular app categories among Freshdesk alternatives.

1
Zendesk

Lightweight cloud-based help-desk solution

2
LiveAgent

Customer Support

3
Kayako

Customer Support

4
Kustomer

Customer Support

5
HappyFox

An Online help desk software and a web based support ticket system

6
Help Scout

Customer Support

Freshdesk integrations

Which tools can be integrated with Freshdesk?

Zoom, Slack, Airtable, Google Calendar, Google Sheets, and Twilio are the most popular tools that Freshdesk integrates with.

Most often, Freshdesk is integrated with tools from Team Chat, Spreadsheets, and Form Builders categories.

Zapier, Integromat, Automateio, Microsoft-flow, Integrately, Syncspider, N8n, Pipedream and Pabbly-connect are the most popular workflow automation services with built-in connectors between Freshdesk and other tools.

Explore a list of popular 114 tools that integrate with Freshdesk.

Freshdesk Triggers and Actions

  • Freshdesk

    New ticket

    Triggers when there is a new ticket is created in Freshdesk.

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  • Freshdesk

    New contact

    Triggers when a new customer is created.

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  • Freshdesk

    Update ticket

    Triggers when a Ticket is updated.

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  • Freshdesk

    Watch tickets

    Triggers when a new ticket is created or updated.

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  • Freshdesk

    New ticket note

    Triggers when a Note is added to a Ticket.

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  • Freshdesk

    Update contact

    Triggers when a user is updated.

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  • Freshdesk

    Create ticket

    Create a ticket in Freshdesk for your domain.

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  • Freshdesk

    Create a ticket

    Creates a new ticket.

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  • Freshdesk

    Create a contact

    Creates a new contact.

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  • Freshdesk

    Create a company

    Creates a new company.

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  • Freshdesk

    Get ticket details

    Get ticket details

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  • Freshdesk

    List all tickets

    List all tickets

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Frequently Asked Questions

What are Freshdesk's top competitors?

Zendesk, LiveAgent, and Kayako are the most popular alternatives to Freshdesk.

What apps integrate with Freshdesk

Zoom, Slack, Airtable, Google Calendar, Google Sheets, and Twilio are the most popular tools that Freshdesk integrates with.