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Zendesk

Zendesk

Lightweight cloud-based help-desk solution

Help Desk
zendesk.com

About Zendesk

Zendesk is a tool in the Help Desk, CRM and Customer Support categories.

This page was last updated on

Zendesk Alternatives

Freshdesk, HappyFox, and LiveAgent are the most popular alternatives to Zendesk.

Customer Support and CRM are the most popular app categories among Zendesk alternatives.

1
Freshdesk

Freshdesk

Customer Support

2
HappyFox

HappyFox

An Online help desk software and a web based support ticket system

3
LiveAgent

LiveAgent

Customer Support

4
Help Scout

Help Scout

Customer Support

5
Agile CRM

Agile CRM

CRM

6
Kustomer

Kustomer

Customer Support

All Zendesk alternatives →

Zendesk integrations

Which tools can be integrated with Zendesk?

Slack, Airtable, Google Sheets, Twilio, Twitter, and Databox are the most popular tools that Zendesk integrates with.

Most often, Zendesk is integrated with tools from Form Builders, Spreadsheets, and Email Marketing categories.

Zapier, Integromat, Automateio, Microsoft-flow, Albato, Unito, Integrately, N8n, Pipedream and Pabbly-connect are the most popular workflow automation services with built-in connectors between Zendesk and other tools.

Explore a list of popular 256 tools that integrate with Zendesk.

Slack

Zendesk to Slack

Airtable

Zendesk to Airtable

Google Sheets

Zendesk to Google Sheets

Twilio

Zendesk to Twilio

Twitter

Zendesk to Twitter

Databox

Zendesk to Databox

Google Forms

Zendesk to Google Forms

HubSpot

Zendesk to HubSpot

Shopify

Zendesk to Shopify

Asana

Zendesk to Asana

Typeform

Zendesk to Typeform

Zapier Email Parser

Zendesk to Zapier Email Parser

Formstack

Zendesk to Formstack

Chargebee

Zendesk to Chargebee

Trello

Zendesk to Trello

ServiceNow

Zendesk to ServiceNow

Mailchimp

Zendesk to Mailchimp

Gmail

Zendesk to Gmail

RingCentral

Zendesk to RingCentral

SurveyMonkey

Zendesk to SurveyMonkey

All Zendesk integrations →

Zendesk Triggers and Actions

  • Zendesk

    New ticket

    Triggers when a new ticket is added to a view.

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  • Zendesk

    New user

    Triggers when a new user is created.

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    triggerbyzapier
  • Zendesk

    New ticket (instant)

    New ticket (instant)

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    triggerbypipedream
  • Zendesk

    Ticket pended (instant)

    Ticket pended (instant)

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    triggerbypipedream
  • Zendesk

    Ticket solved (instant)

    Ticket solved (instant)

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    triggerbypipedream
  • Zendesk

    Ticket closed (instant)

    Ticket closed (instant)

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    triggerbypipedream
  • Zendesk

    Create ticket

    Create a new ticket.

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    actionbyzapierintegratelypabbly-connect
  • Zendesk

    Create user

    Create a new user.

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  • Zendesk

    Update user

    Update an existing user.

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    actionbyzapierintegratelypabbly-connect
  • Zendesk

    Create a ticket

    Creates a ticket.

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  • Zendesk

    Update ticket

    Update an existing ticket status or add comments.

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  • Zendesk

    Add tag(s) to ticket

    Add one or more tags to an existing ticket.

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All Zendesk Triggers and Actions →

Popular Automation Scenarios using Zendesk

Zendesk
Slack
zapier

Send Slack notifications for new Zendesk tickets using Zapier

Zendesk
Slack
zapier

Post new Zendesk tickets to Slack messages using Zapier

Zendesk
Slack
Slack
pipedream

Reply to a Message Thread with Slack API on Ticket Pended (Instant) from Zendesk API using Pipedream

Zendesk
Slack
Slack
pipedream

Send Message Using Block Kit with Slack API on Ticket Closed (Instant) from Zendesk API using Pipedream

Zendesk
Slack
Slack
pipedream

Send a Custom Message with Slack API on Ticket Solved (Instant) from Zendesk API using Pipedream

Zendesk
Slack
Slack
pipedream

Send a Direct Message with Slack API on Ticket Pended (Instant) from Zendesk API using Pipedream

All Zendesk integrations and automations →

Frequently Asked Questions

What are Zendesk's top competitors?

Freshdesk, HappyFox, and LiveAgent are the most popular alternatives to Zendesk.

What apps integrate with Zendesk

Slack, Airtable, Google Sheets, Twilio, Twitter, and Databox are the most popular tools that Zendesk integrates with.