Create Trello cards for new Freshdesk tickets

First, we need to connect Freshdesk and Trello to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect Freshdesk to Zapier.

  Give Zapier access to your Freshdesk account, using Freshdesk credentials.

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  Connect Trello to Zapier.

  Give Zapier access to your Trello account, using Trello credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for Freshdesk

  Choose the following trigger: New Ticket (Triggers when there is a new ticket is created in Freshdesk.).

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  Then set up an Action for Trello

  Choose this action: Create Card (Adds a new card on a specific board and list.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Freshdesk and Trello.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Create Trello cards for new Freshdesk tickets!