About Groove
Groove is a tool in the Customer Support, Help Desk and Issue Tracking categories.
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Groove Alternatives
Freshdesk, LiveAgent, and Kayako are the most popular alternatives to Groove.
Customer Support is the most popular app category among Groove alternatives.
Groove integrations
Which tools can be integrated with Groove?
Salesforce, OnePageCRM, Unbounce, ProdPad, Revamp CRM, and Status Hero are the most popular tools that Groove integrates with.
Most often, Groove is integrated with tools from CRM, Project Management, and Form Builders categories.
Zapier, Integromat, Pabbly-connect and Integrately are the most popular workflow automation services with built-in connectors between Groove and other tools.
Explore a list of popular 34 tools that integrate with Groove.
Groove Triggers and Actions
Ticket started
Triggers when a new ticket is created.
triggerbyzapierpabbly-connectTicket tagged
Triggers when a ticket is tagged.
triggerbyzapierpabbly-connectTicket closed
Triggers when a ticket is closed.
triggerbyzapierpabbly-connectTicket assigned
Triggers when a ticket is assigned.
triggerbyzapierpabbly-connectCustomer added
Triggers when a customer is created.
triggerbyzapierpabbly-connectTicket opened
Triggers when a ticket is opened.
triggerbyzapierpabbly-connect
Create new ticket
Starts a new ticket for your customer.
actionbyzapierAdd note
Adds a private note to an existing ticket.
actionbyzapierpabbly-connectClose ticket
Changes the state of a ticket to "closed".
actionbyzapierpabbly-connectReopen ticket
Changes the state of a ticket to "opened".
actionbyzapierpabbly-connectChange assigned agent
Assigns an agent to a ticket.
actionbyzapierpabbly-connectChange ticket state
Changes the state of a ticket, e.g. from "opened" to "closed".
actionbyzapierpabbly-connect
Popular Automation Scenarios using Groove
Frequently Asked Questions
What are Groove's top competitors?
- Freshdesk, LiveAgent, and Kayako are the most popular alternatives to Groove.
What apps integrate with Groove
- Salesforce, OnePageCRM, Unbounce, ProdPad, Revamp CRM, and Status Hero are the most popular tools that Groove integrates with.