About Groove

Groove is a tool in the Customer Support, Help Desk and Issue Tracking categories.

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Groove Alternatives

Zendesk, Freshdesk, and LiveAgent are the most popular alternatives to Groove.

Customer Support and Help Desk are the most popular app categories among Groove alternatives.

1
Zendesk

Lightweight cloud-based help-desk solution

2
Freshdesk

Customer Support

3
LiveAgent

Customer Support

4
Kayako

Customer Support

5
SupportBee

Help Desk

6
Teamwork Desk

Customer Support

Groove integrations

Which tools can be integrated with Groove?

Google Sheets, Slack, Highrise, MoonClerk, Asana, and Pivotal Tracker are the most popular tools that Groove integrates with.

Most often, Groove is integrated with tools from CRM, Project Management, and Email Marketing categories.

Zapier, Integromat and Pabbly-connect are the most popular workflow automation services with built-in connectors between Groove and other tools.

Explore a list of popular 34 tools that integrate with Groove.

Groove Triggers and Actions

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    Ticket started

    Triggers when a new ticket is created.

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    Ticket tagged

    Triggers when a ticket is tagged.

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    Ticket closed

    Triggers when a ticket is closed.

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  • Groove

    Customer added

    Triggers when a customer is created.

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  • Groove

    Ticket assigned

    Triggers when a ticket is assigned.

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  • Groove

    Ticket opened

    Triggers when a ticket is opened.

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  • Groove

    Create new ticket

    Starts a new ticket for your customer.

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  • Groove

    Add note

    Adds a private note to an existing ticket.

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  • Groove

    Change ticket state

    Changes the state of a ticket, e.g. from "opened" to "closed".

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  • Groove

    Reopen ticket

    Changes the state of a ticket to "opened".

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  • Groove

    Close ticket

    Changes the state of a ticket to "closed".

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  • Groove

    Change assigned agent

    Assigns an agent to a ticket.

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Frequently Asked Questions

What are Groove's top competitors?

Zendesk, Freshdesk, and LiveAgent are the most popular alternatives to Groove.

What apps integrate with Groove

Google Sheets, Slack, Highrise, MoonClerk, Asana, and Pivotal Tracker are the most popular tools that Groove integrates with.