Help Scout Pricing, Features, Integrations and Alternatives
Help Scout Overview
What is Help Scout?
Help Scout is a customer support platform ideal for businesses of all sizes. With a clutter-free interface, integrations, API, and a free iPhone app, Help Scout allows you to focus on delivering top-notch customer service with ease.
Help Scout Alternatives
What are Help Scout alternatives?
We have compiled a list of 55 Help Scout competitors so that you can choose the right tool.
Help Scout integrations
Which tools can be integrated with Help Scout?
Most often, Help Scout is integrated with tools from Form Builders, Team Chat, and Project Management categories.
Explore a list of popular 74 tools that integrate with Help Scout.
Help Scout Triggers and Actions
Triggers when a new conversation is created.triggerbyzapieralbato
Triggers when one or more of the following events occur (Conversation Agent Reply Created, Conversation Assigned, Conversation Created, Conversation Customer Reply Created, Conversation Deleted, Conversation Merged, Conversation Moved, Conversation Note Created, Status Changed in Conversation, Tags Created, Edited, Removed, or Merged in Conversation).triggerbyintegromat
Triggers when a conversation is assigned to agent.triggerbyzapieralbatopabbly-connect
Triggers when a customer is created.triggerbyintegromat
Triggers when conversation tags are updated.triggerbyzapieralbato
Triggers when a new customer is added.triggerbyzapierautomateiopabbly-connect
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.actionbyzapieralbatointegrately
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).actionbyzapieralbatointegratelypabbly-connect
Adds a note to existing conversation.actionbyzapierautomateiointegratelypabbly-connect
Get week report
Get a user's support metrics for the current week.actionbyzapierintegrately
Update customer properties
Updates a customer's properties.actionbyzapierintegromatintegrately
Finds customer by email.actionbyzapierpabbly-connect
Popular Automation Scenarios using Help Scout
Frequently Asked Questions
What are Help Scout's top competitors?
- Freshdesk, Kayako, and LiveAgent are the most popular alternatives to Help Scout.
What apps integrate with Help Scout
- ClickUp, SurveyMonkey, Google Sheets, Shopify, Google Forms, and Flowdock are the most popular tools that Help Scout integrates with.