This automation scenario allows you to connect Zendesk and Wrike
It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
Zendesk and Wrike can also be integrated using automation tools other than zapier:
When this trigger fires in Zendesk
Triggers when a new ticket is added to a view.
Then this action happens in Wrike
Create a new task.
This guide contains information on how to set up an automatic workflow that allows to Create new Wrike tasks from Zendesk tickets.
Part I
First, we need to connect Zendesk and Wrike to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect Zendesk to Zapier.
Give Zapier access to your Zendesk account, using Zendesk credentials.
Connect Wrike to Zapier.
Give Zapier access to your Wrike account, using Wrike credentials.
Part II
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for Zendesk
Choose the following trigger: New Ticket (Triggers when a new ticket is added to a view.).
Then set up an Action for Wrike
Choose this action: Create Task (Create a new task.).
Part III
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Zendesk and Wrike.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Create new Wrike tasks from Zendesk tickets!
Triggers when a new ticket is added to a view.
Triggers when a new ticket is added to a view.
Triggers when a new user is created.
New ticket (instant)
Ticket closed (instant)
Ticket pending (instant)
Create a new task.
Create a new folder.
Create a new comment.
Create a new time entry.
Creates new task.
Creates new folder.
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