Zendesk
ActiveCampaign
zapier

An automated workflow using zapier

Connects Zendesk + ActiveCampaign

Add new Zendesk users to ActiveCampaign lists

About this workflow template

This automation scenario allows you to connect Zendesk and ActiveCampaign

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Zendesk and ActiveCampaign can also be integrated using automation tools other than zapier:

Diagram

Add new Zendesk users to ActiveCampaign lists
Workflow diagram: Zendesk + ActiveCampaign integration

How it works?

When this trigger fires in Zendesk

Zendesk

New User in Zendesk

Triggers when a new user is created.

Then this action happens in ActiveCampaign

ActiveCampaign

Create or Update Contact in ActiveCampaign

Creates a new contact, or updates an existing contact.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Add new Zendesk users to ActiveCampaign lists.

Part I

Configure Applications

First, we need to connect Zendesk and ActiveCampaign to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect Zendesk to Zapier.

    Connect Zendesk to Zapier.

    Give Zapier access to your Zendesk account, using Zendesk credentials.

  • Connect ActiveCampaign to Zapier.

    Connect ActiveCampaign to Zapier.

    Give Zapier access to your ActiveCampaign account, using ActiveCampaign credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for Zendesk

    Set up a Trigger action for Zendesk

    Choose the following trigger: New User (Triggers when a new user is created.).

  • Then set up an Action for ActiveCampaign

    Then set up an Action for ActiveCampaign

    Choose this action: Create or Update Contact (Creates a new contact, or updates an existing contact.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Zendesk and ActiveCampaign.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Add new Zendesk users to ActiveCampaign lists!

Supported triggers and actions

  • ActiveCampaign

    New contact added to list

    Triggers when a new contact is added to a list.

    zapier
    triggerbyzapier
  • ActiveCampaign

    New or updated contact

    Triggers when a new contact is added or existing contact's details are updated.

    zapier
    triggerbyzapier
  • ActiveCampaign

    New automation webhook

    Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.

    zapierpipedream
    triggerbyzapierpipedream
  • ActiveCampaign

    Tag added or removed from contact

    Triggers when a a Tag is added or removed from a Contact

    zapier
    triggerbyzapier
  • ActiveCampaign

    Watch contacts

    Triggers when a new contact is created.

    integromat
    triggerbyintegromat
  • ActiveCampaign

    New contact task

    Triggers when a new contact task is created.

    zapierpipedream
    triggerbyzapierpipedream
  • Zendesk

    Create ticket

    Create a new ticket.

    zapierintegratelypabbly-connect
    actionbyzapierintegratelypabbly-connect
  • Zendesk

    Create user

    Create a new user.

    zapierintegratelypabbly-connect
    actionbyzapierintegratelypabbly-connect
  • Zendesk

    Update user

    Update an existing user.

    zapierintegratelypabbly-connect
    actionbyzapierintegratelypabbly-connect
  • Zendesk

    Update ticket

    Update an existing ticket status or add comments.

    zapierintegratelypabbly-connect
    actionbyzapierintegratelypabbly-connect
  • Zendesk

    Create a ticket

    Creates a ticket.

    integromat
    actionbyintegromat
  • Zendesk

    Add tag(s) to ticket

    Add one or more tags to an existing ticket.

    zapierpabbly-connect
    actionbyzapierpabbly-connect

Apps you need

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Zapier

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