This automation scenario allows you to connect Zendesk and ActiveCampaign
It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
Zendesk and ActiveCampaign can also be integrated using automation tools other than zapier:
When this trigger fires in Zendesk
Triggers when a new user is created.
Then this action happens in ActiveCampaign
Creates a new contact, or updates an existing contact.
This guide contains information on how to set up an automatic workflow that allows to Add new Zendesk users to ActiveCampaign lists.
Part I
First, we need to connect Zendesk and ActiveCampaign to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect Zendesk to Zapier.
Give Zapier access to your Zendesk account, using Zendesk credentials.
Connect ActiveCampaign to Zapier.
Give Zapier access to your ActiveCampaign account, using ActiveCampaign credentials.
Part II
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for Zendesk
Choose the following trigger: New User (Triggers when a new user is created.).
Then set up an Action for ActiveCampaign
Choose this action: Create or Update Contact (Creates a new contact, or updates an existing contact.).
Part III
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Zendesk and ActiveCampaign.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Add new Zendesk users to ActiveCampaign lists!
Triggers when a new contact is added to a list.
Triggers when a new contact is added or existing contact's details are updated.
Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.
Triggers when a a Tag is added or removed from a Contact
Triggers when a new contact is created.
Triggers when a new contact task is created.
Create a new ticket.
Create a new user.
Update an existing user.
Update an existing ticket status or add comments.
Creates a ticket.
Add one or more tags to an existing ticket.
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