Update bug tracking status in Asana from updated Zendesk tickets

First, we need to connect Zendesk and Asana to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect Zendesk to Zapier.

  Give Zapier access to your Zendesk account, using Zendesk credentials.

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  Connect Asana to Zapier.

  Give Zapier access to your Asana account, using Asana credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for Zendesk

  Choose the following trigger: New Action on Ticket (Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.).

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  Then set up an Action for Asana

  Choose this action: Find Task in Project (Finds an existing task within a workspace project(s).).

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  Then set up another Action for Asana

  Choose this action: Update Task (Legacy) (Updates an existing Task.).

• Then set up another Action for Asana

  Choose this action: Update Task (Updates an existing task.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Zendesk and Asana.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Update bug tracking status in Asana from updated Zendesk tickets!