This automation scenario allows you to connect Groove and ProdPad
It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
Groove and ProdPad can also be integrated using automation tools other than zapier:
When this trigger fires in Groove
Triggers when a ticket is tagged.
Then this action happens in ProdPad
Create new feedback
This guide contains information on how to set up an automatic workflow that allows to Create feedback in ProdPad from newly-tagged Groove tickets.
Part I
First, we need to connect Groove and ProdPad to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect Groove to Zapier.
Give Zapier access to your Groove account, using Groove credentials.
Connect ProdPad to Zapier.
Give Zapier access to your ProdPad account, using ProdPad credentials.
Part II
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for Groove
Choose the following trigger: Ticket Tagged (Triggers when a ticket is tagged.).
Then set up an Action for ProdPad
Choose this action: Create Feedback (Create new feedback).
Part III
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Groove and ProdPad.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Create feedback in ProdPad from newly-tagged Groove tickets!
Triggers when a new ticket is created.
Triggers when a ticket is tagged.
Triggers when a ticket is closed.
Triggers when a customer is created.
Triggers when a ticket is assigned.
Triggers when a ticket is opened.
Create new feedback
Create a New Idea
Add customer feedback to ProdPad.
Create a new idea in ProdPad.
Create a company in the feedback module
Create a Contact for feedback
ProdPad is a powerful product management software designed to help teams build better products. It allows you to capture and prioritize ideas, collect user feedback, and create visual roadmaps to achieve product success.
Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.