Groove
ProdPad
zapier

An automated workflow using zapier

Connects Groove + ProdPad

Create feedback in ProdPad from newly-tagged Groove tickets

About this workflow template

This automation scenario allows you to connect Groove and ProdPad

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Groove and ProdPad can also be integrated using automation tools other than zapier:

Diagram

Create feedback in ProdPad from newly-tagged Groove tickets
Workflow diagram: Groove + ProdPad integration

How it works?

When this trigger fires in Groove

Groove

Ticket Tagged in Groove

Triggers when a ticket is tagged.

Then this action happens in ProdPad

ProdPad

Create Feedback in ProdPad

Create new feedback

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Create feedback in ProdPad from newly-tagged Groove tickets.

Part I

Configure Applications

First, we need to connect Groove and ProdPad to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect Groove to Zapier.

    Connect Groove to Zapier.

    Give Zapier access to your Groove account, using Groove credentials.

  • Connect ProdPad to Zapier.

    Connect ProdPad to Zapier.

    Give Zapier access to your ProdPad account, using ProdPad credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for Groove

    Set up a Trigger action for Groove

    Choose the following trigger: Ticket Tagged (Triggers when a ticket is tagged.).

  • Then set up an Action for ProdPad

    Then set up an Action for ProdPad

    Choose this action: Create Feedback (Create new feedback).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Groove and ProdPad.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Create feedback in ProdPad from newly-tagged Groove tickets!

Supported triggers and actions

  • Groove

    Ticket started

    Triggers when a new ticket is created.

    zapierpabbly-connect
    triggerbyzapierpabbly-connect
  • Groove

    Ticket tagged

    Triggers when a ticket is tagged.

    zapierpabbly-connect
    triggerbyzapierpabbly-connect
  • Groove

    Ticket closed

    Triggers when a ticket is closed.

    zapierpabbly-connect
    triggerbyzapierpabbly-connect
  • Groove

    Customer added

    Triggers when a customer is created.

    zapierpabbly-connect
    triggerbyzapierpabbly-connect
  • Groove

    Ticket assigned

    Triggers when a ticket is assigned.

    zapierpabbly-connect
    triggerbyzapierpabbly-connect
  • Groove

    Ticket opened

    Triggers when a ticket is opened.

    zapierpabbly-connect
    triggerbyzapierpabbly-connect
  • ProdPad

    Create feedback

    Create new feedback

    zapierpipedream
    actionbyzapierpipedream
  • ProdPad

    Create idea

    Create a New Idea

    zapierpipedream
    actionbyzapierpipedream
  • ProdPad

    Create feedback v1

    Add customer feedback to ProdPad.

    zapier
    actionbyzapier
  • ProdPad

    Create idea v1

    Create a new idea in ProdPad.

    zapier
    actionbyzapier
  • ProdPad

    Create company

    Create a company in the feedback module

    zapierpipedream
    actionbyzapierpipedream
  • ProdPad

    Create contact

    Create a Contact for feedback

    zapierpipedream
    actionbyzapierpipedream

Apps you need

ProdPad

ProdPad

Project Management

Flexible product management and roadmapping tool for businesses

ProdPad is a powerful product management software designed to help teams build better products. It allows you to capture and prioritize ideas, collect user feedback, and create visual roadmaps to achieve product success.

Zapier

Zapier

Automation Platforms

No-code automation service

Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.