Add new Zendesk tickets to Pipedrive as deals

First, we need to connect Zendesk and Pipedrive to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect Zendesk to Zapier.

  Give Zapier access to your Zendesk account, using Zendesk credentials.

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  Connect Pipedrive to Zapier.

  Give Zapier access to your Pipedrive account, using Pipedrive credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for Zendesk

  Choose the following trigger: New Ticket (Triggers when a new ticket is added to a view.).

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  Then set up an Action for Pipedrive

  Choose this action: Create Deal (Creates a new deal.).

• Then set up another Action for Zendesk

  Choose this action: New Ticket in View (Triggers when a new ticket is added to a view.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Zendesk and Pipedrive.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Add new Zendesk tickets to Pipedrive as deals!