CallRail
Gmail
zapier

An automated workflow using zapier

Connects CallRail + Gmail

Send Gmail emails for new phone calls completed in CallRail

About this workflow template

This automation scenario allows you to connect CallRail and Gmail

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

CallRail and Gmail can also be integrated using automation tools other than zapier:

Diagram

Send Gmail emails for new phone calls completed in CallRail
Workflow diagram: CallRail + Gmail integration

How it works?

When this trigger fires in CallRail

CallRail

Phone Call Completed in CallRail

Triggers after an inbound phone call has been completed and its recording and transcription have completed and attached. It contains the full data about the call. This trigger should not be expected to be real-time and has a maximum delay of 20 minutes after the hangup before it fires.

Then this action happens in Gmail

Gmail

Send Email in Gmail

Create and send a new email message.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Send Gmail emails for new phone calls completed in CallRail.

Part I

Configure Applications

First, we need to connect CallRail and Gmail to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect CallRail to Zapier.

    Connect CallRail to Zapier.

    Give Zapier access to your CallRail account, using CallRail credentials.

  • Connect Gmail to Zapier.

    Connect Gmail to Zapier.

    Give Zapier access to your Gmail account, using Gmail credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for CallRail

    Set up a Trigger action for CallRail

    Choose the following trigger: Phone Call Completed (Triggers after an inbound phone call has been completed and its recording and transcription have completed and attached. It contains the full data about the call. This trigger should not be expected to be real-time and has a maximum delay of 20 minutes after the hangup before it fires.).

  • Then set up an Action for Gmail

    Then set up an Action for Gmail

    Choose this action: Send Email (Create and send a new email message.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between CallRail and Gmail.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Send Gmail emails for new phone calls completed in CallRail!

Supported triggers and actions

  • Gmail

    New email

    Triggers when a new e-mail appears in the specified mailbox.

    zapierautomateio
    triggerbyzapierautomateio
  • Gmail

    New email matching search

    Triggers when you receive a new email that matches a search string you provide.

    zapier
    triggerbyzapier
  • Gmail

    New labeled email

    Triggers when you label an email.

    zapier
    triggerbyzapier
  • Gmail

    New attachment

    Triggers when you receive a new attachment (triggers once per attachment).

    zapier
    triggerbyzapier
  • Gmail

    Watch emails

    Triggers when a new email is received to be processed according to specified criteria.

    integromat
    triggerbyintegromat
  • Gmail

    New starred email

    Triggers when you receive a new email and star it within two days.

    zapierautomateio
    triggerbyzapierautomateio
  • CallRail

    Make an api call

    Performs an arbitrary authorized API call.

    integromat
    actionbyintegromat
  • CallRail

    Phone call completed

    Triggers after an inbound phone call has been completed and its recording and transcription have completed and attached. It contains the full data about the call. This trigger should not be expected to be real-time and has a maximum delay of 20 minutes after the hangup before it fires.

    zapier
    triggerbyzapier
  • CallRail

    Phone call started

    Triggers when an inbound phone call is started.

    zapier
    triggerbyzapier
  • CallRail

    Form captured

    Triggers when a form is captured.

    zapierautomateio
    triggerbyzapierautomateio
  • CallRail

    Phone call tagged

    Triggers when a phone call is tagged after it has ended. To receive data about calls tagged via Automation Rules, Keypad Scoring, or a Call Flow, use the Phone Call Completed trigger.

    zapier
    triggerbyzapier
  • CallRail

    Sms received

    Triggers when an SMS message is received.

    zapierautomateio
    triggerbyzapierautomateio

Apps you need

CallRail

CallRail

Call Tracking

Marketing Platform for Quality Leads and Communications

CallRail is a cloud-based marketing attribution and lead management platform that includes call tracking, lead center, and conversation intelligence, helping businesses track and analyze phone calls and web forms. With over 200,000 customers worldwide, CallRail delivers real-time insights that help businesses market smarter, convert leads to customers, and grow successfully.

Zapier

Zapier

Automation Platforms

No-code automation service

Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.