It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
RingCentral can also be integrated using automation tools other than zapier:
When this trigger fires in RingCentral
Triggers when there is a new missed call.
Then these actions happen in RingCentral
Sends a SMS/MMS message.
Triggers when there is a new missed call.
This guide contains information on how to set up an automatic workflow that allows to Send RingCentral SMS messages for new missed calls.
Part I
First, we need to connect RingCentral to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect RingCentral to Zapier.
Give Zapier access to your RingCentral account, using RingCentral credentials.
Part II
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for RingCentral
Choose the following trigger: Missed Call (Deprecated) (Triggers when there is a new missed call.).
Then set up an Action for RingCentral
Choose this action: Send SMS/MMS (Sends a SMS/MMS message.).
Then set up another Action for RingCentral
Choose this action: Missed Call (Triggers when there is a new missed call.).
Part III
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between RingCentral.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Send RingCentral SMS messages for new missed calls!
Triggers when a call has been recorded.
New event (instant)
New inbound call (instant)
New inbound fax (instant)
New inbound message event (instant)
New inbound sms (instant)
Sends a SMS/MMS message.
Sends an SMS
Create meeting
Make callout
Sends SMS.
Starts a 2-legged RingOutCall based on specified from and to numbers.
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