RingCentral
zapier

An automated workflow using zapier

Connects RingCentral

Send RingCentral SMS messages for newly-received RingCentral SMS

About this workflow template

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

RingCentral can also be integrated using automation tools other than zapier:

Diagram

Send RingCentral SMS messages for newly-received RingCentral SMS
Workflow diagram: RingCentral integration

How it works?

When this trigger fires in RingCentral

RingCentral

New SMS (Deprecated) in RingCentral

Triggers when there is a new SMS sent or received.

Then these actions happen in RingCentral

RingCentral

Send SMS/MMS in RingCentral

Sends a SMS/MMS message.

RingCentral

New SMS/MMS Received in RingCentral

Triggers when there is a new SMS/MMS received.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Send RingCentral SMS messages for newly-received RingCentral SMS.

Part I

Configure Applications

First, we need to connect RingCentral to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect RingCentral to Zapier.

    Connect RingCentral to Zapier.

    Give Zapier access to your RingCentral account, using RingCentral credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for RingCentral

    Set up a Trigger action for RingCentral

    Choose the following trigger: New SMS (Deprecated) (Triggers when there is a new SMS sent or received.).

  • Then set up an Action for RingCentral

    Then set up an Action for RingCentral

    Choose this action: Send SMS/MMS (Sends a SMS/MMS message.).

  • Then set up another Action for RingCentral

    Choose this action: New SMS/MMS Received (Triggers when there is a new SMS/MMS received.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between RingCentral.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Send RingCentral SMS messages for newly-received RingCentral SMS!

Supported triggers and actions

  • RingCentral

    New call recording

    Triggers when a call has been recorded.

    zapierpipedream
    triggerbyzapierpipedream
  • RingCentral

    New event (instant)

    New event (instant)

    pipedream
    triggerbypipedream
  • RingCentral

    New inbound call (instant)

    New inbound call (instant)

    pipedream
    triggerbypipedream
  • RingCentral

    New inbound fax (instant)

    New inbound fax (instant)

    pipedream
    triggerbypipedream
  • RingCentral

    New inbound message event (instant)

    New inbound message event (instant)

    pipedream
    triggerbypipedream
  • RingCentral

    New inbound sms (instant)

    New inbound sms (instant)

    pipedream
    triggerbypipedream
  • RingCentral

    Send sms/mms

    Sends a SMS/MMS message.

    zapier
    actionbyzapier
  • RingCentral

    Send sms

    Sends an SMS

    automateiointegratelypabbly-connectpipedream
    actionbyautomateiointegratelypabbly-connectpipedream
  • RingCentral

    Create meeting

    Create meeting

    pipedream
    actionbypipedream
  • RingCentral

    Make callout

    Make callout

    pipedream
    actionbypipedream
  • RingCentral

    Send an sms

    Sends SMS.

    integromat
    actionbyintegromat
  • RingCentral

    Generate ringout call

    Starts a 2-legged RingOutCall based on specified from and to numbers.

    zapierintegratelypabbly-connect
    actionbyzapierintegratelypabbly-connect

Apps you need

RingCentral

RingCentral

Contact Center as a Service

A cloud-based business communications solution that include message, video, phone, and contact center services

Zapier

Zapier

Automation Platforms

No-code automation service

Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.