An automated workflow using zapier
Connects RingCentral
Send RingCentral SMS messages for newly-received RingCentral SMS
About this workflow template
It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
RingCentral can also be integrated using automation tools other than zapier:
Diagram
How it works?
When this trigger fires in RingCentral
New SMS (Deprecated) in RingCentral
Triggers when there is a new SMS sent or received.
Then these actions happen in RingCentral
Send SMS/MMS in RingCentral
Sends a SMS/MMS message.
New SMS/MMS Received in RingCentral
Triggers when there is a new SMS/MMS received.
How to set up this workflow
This guide contains information on how to set up an automatic workflow that allows to Send RingCentral SMS messages for newly-received RingCentral SMS.
Part I
Configure Applications
First, we need to connect RingCentral to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect RingCentral to Zapier.
Give Zapier access to your RingCentral account, using RingCentral credentials.
Part II
Build an integration workflow
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for RingCentral
Choose the following trigger: New SMS (Deprecated) (Triggers when there is a new SMS sent or received.).
Then set up an Action for RingCentral
Choose this action: Send SMS/MMS (Sends a SMS/MMS message.).
Then set up another Action for RingCentral
Choose this action: New SMS/MMS Received (Triggers when there is a new SMS/MMS received.).
Part III
Test and Publish
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between RingCentral.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Send RingCentral SMS messages for newly-received RingCentral SMS!
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Apps you need
RingCentral
A cloud-based business communications solution that include message, video, phone, and contact center services
Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
