Create Google Sheets rows for closed tickets on Teamwork Desk

First, we need to connect Teamwork Desk and Google Sheets to Make.com.

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  Create Make.com account.

  Create Make.com account if you don't have one.

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  Connect Teamwork Desk to Make.com.

  Give Make.com access to your Teamwork Desk account, using Teamwork Desk credentials.

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  Connect Google Sheets to Make.com.

  Give Make.com access to your Google Sheets account, using Google Sheets credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Make.com.

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  Set up a Trigger action for Teamwork Desk

  Choose the following trigger: Watch Events (Triggers when an event related to tickets, customers, agents, threads or inboxes, is occured according to your settings in your Teamwork Desk.).

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  Then set up an Action for Teamwork Desk

  Choose this action: Get Ticket (Gets the details of a ticket.).

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  Then set up another Action for Google Sheets

  Choose this action: Add a Row (Appends a new row to the bottom of the table.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Teamwork Desk and Google Sheets.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Create Google Sheets rows for closed tickets on Teamwork Desk!