Save Zendesk tickets as records in ServiceNow

First, we need to connect Zendesk and ServiceNow to Automateio.

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  Create Automateio account.

  Create Automateio account if you don't have one.

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  Connect Zendesk to Automateio.

  Give Automateio access to your Zendesk account, using Zendesk credentials.

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  Connect ServiceNow to Automateio.

  Give Automateio access to your ServiceNow account, using ServiceNow credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Automateio.

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  Set up a Trigger action for Zendesk

  Choose the following trigger: New Ticket (Triggers when a new Ticket is created.).

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  Then set up an Action for ServiceNow

  Choose this action: Add a Record (Add a record to the table).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Zendesk and ServiceNow.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Save Zendesk tickets as records in ServiceNow!