An automated workflow using pipedream
Connects Zendesk + Twitter
Simple Search with Twitter API on Ticket Pended (Instant) from Zendesk API
About this workflow template
This automation scenario allows you to connect Zendesk and Twitter
It can be build using Pipedream, a no-code workflow automation tool. Pipedream allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
Zendesk and Twitter can also be integrated using automation tools other than pipedream:
How it works?
When this trigger fires in Zendesk
Ticket Pending (Instant) in Zendesk
Then this action happens in Twitter
Search Tweets in Twitter
How to set up this workflow
This guide contains information on how to set up an automatic workflow that allows to Simple Search with Twitter API on Ticket Pended (Instant) from Zendesk API.
Part I
Configure Applications
First, we need to connect Zendesk and Twitter to Pipedream.
Create Pipedream account.
Create Pipedream account if you don't have one.
Connect Zendesk to Pipedream.
Give Pipedream access to your Zendesk account, using Zendesk credentials.
Connect Twitter to Pipedream.
Give Pipedream access to your Twitter account, using Twitter credentials.
Part II
Build an integration workflow
Next, we need to create a workflow automation scenario using graphical no-code web interface of Pipedream.
Set up a Trigger action for Zendesk
Choose the following trigger: Ticket Pending (Instant) (null).
Then set up an Action for Twitter
Choose this action: Search Tweets (null).
Part III
Test and Publish
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Zendesk and Twitter.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Simple Search with Twitter API on Ticket Pended (Instant) from Zendesk API!
Supported triggers and actions
Search tweets
Triggers when there is a new tweet matching your search term
triggerbyautomateiopipedreamSearch mention
Triggers when any user creates a new Tweet that contains a specific search term (like a word, phrase, username or hashtag).
triggerbyzapierNew tweet by you
This Trigger fires every time you post a new tweet.
triggerbyiftttNew tweet by a specific user
This Trigger fires every time the Twitter user you specify tweets.
triggerbyiftttNew follower
Triggers when a user of your choosing gets a new follower.
triggerbyzapieriftttautomateiopabbly-connectNew tweet from search
This Trigger fires every time a new tweet matches your search query. Limited to 10 tweets per check, and protected tweets will not be returned.
triggerbyifttt
Create ticket
Create a new ticket.
actionbyzapierintegratelypabbly-connectpipedreamCreate user
Create a new user.
actionbyzapierintegratelypabbly-connectUpdate user
Update an existing user.
actionbyzapierintegratelypabbly-connectUpdate ticket
Update an existing ticket status or add comments.
actionbyzapierintegratelypabbly-connectpipedreamCreate a ticket
Creates a ticket.
actionbyintegromatAdd tag(s) to ticket
Add one or more tags to an existing ticket.
actionbyzapierpabbly-connect
Apps you need
A real-time social networking platform for connecting and engaging with people
Twitter, the real-time social network, lets you share ideas, follow trends, and join conversations worldwide. Stay connected with short messages called "tweets" and engage with a diverse community.
Pipedream
A low code integration platform for developers that allows you to connect APIs quickly
Pipedream is a low code integration platform for developers, which helps to connect APIs fast.
