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Best Alternatives to SupportBee

Zendesk
1.

Zendesk

Lightweight cloud-based help-desk solution

Freshservice
2.

Freshservice

Cloud-Based IT Service Management Tool

Freshservice is a cloud-based IT service management solution based on the ITIL framework. It provides a refreshing user experience and innovative features that streamline IT operations, including incident, problem, change, release, and asset management. Freshservice is trusted by over 40,000 customers worldwide, including Bridgestone, HP, and Panasonic, to improve their IT service delivery and operations.

2 Common categories with SupportBee:

Customer SupportHelp Desk
Jira Service Desk
6.

Jira Service Desk

A robust ITSM software tool

Jira Service Desk is a modern and collaborative IT service desk software that enables teams to receive, track, manage and resolve service requests from customers, increasing visibility and efficiency.

2 Common categories with SupportBee:

Customer SupportHelp Desk
ServiceNow
8.

ServiceNow

A Comprehensive Enterprise Service Management Solution

ServiceNow revolutionizes IT management through ITSM, ITOM, and ITBM. It streamlines service delivery, automates workflows, and enhances user experience with AI-powered chatbots. With ServiceNow, businesses can transform their operational IT costs into strategic investments while improving productivity by over 20%.

2 Common categories with SupportBee:

Customer SupportHelp Desk
Tender Support
9.

Tender Support

An online customer support software: helpdesk, knowledge base, and forum management

A customer support service with amazing community, email and knowledge base functionality.

3 Common categories with SupportBee:

Customer SupportHelp DeskCustomer Service
Zammad
10.

Zammad

An Open-Source Help Desk Software Solution

Zammad is a comprehensive, open source helpdesk system designed to manage customer communication across various channels including telephone, social media, and email. Its features include automated ticket notifications, task creation, and connections with clients via call or chat.

3 Common categories with SupportBee:

Customer SupportHelp DeskCustomer Service
Freshdesk
13.

Freshdesk

A customer support software for omnichannel solutions

Freshdesk is an award-winning, cloud-based helpdesk software that streamlines customer service across multiple channels, including email, phone, chat, web, and social media. Manage SLAs and automate workflows to enhance support team productivity.

3 Common categories with SupportBee:

Customer SupportHelp DeskCustomer Service
HappyFox
14.

HappyFox

An Online help desk software and a web based support ticket system

Help Scout
15.

Help Scout

Web-based help desk designed for exceptional customer experience

Help Scout is a customer support platform ideal for businesses of all sizes. With a clutter-free interface, integrations, API, and a free iPhone app, Help Scout allows you to focus on delivering top-notch customer service with ease.

3 Common categories with SupportBee:

Customer SupportHelp DeskCustomer Service

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