Freshservice Alternatives

Atera: The ultimate all-in-one RMM software for MSPs & IT professionals. Combining RMM, PSA, Remote Access, and more in a fixed cost pricing model.

Jira Service Desk is a modern and collaborative IT service desk software that enables teams to receive, track, manage and resolve service requests from customers, increasing visibility and efficiency.

ServiceNow revolutionizes IT management through ITSM, ITOM, and ITBM. It streamlines service delivery, automates workflows, and enhances user experience with AI-powered chatbots. With ServiceNow, businesses can transform their operational IT costs into strategic investments while improving productivity by over 20%.

Zammad is a comprehensive, open source helpdesk system designed to manage customer communication across various channels including telephone, social media, and email. Its features include automated ticket notifications, task creation, and connections with clients via call or chat.

Freshdesk is an award-winning, cloud-based helpdesk software that streamlines customer service across multiple channels, including email, phone, chat, web, and social media. Manage SLAs and automate workflows to enhance support team productivity.

Jira is the go-to project management tool for agile software development teams. With its easy-to-use interface and a wide range of features, Jira simplifies complex workflows and boosts team productivity. From planning and tracking progress to automating tasks, Jira has got you covered.