Freshservice

Freshservice Alternatives

Cloud-Based IT Service Management Tool

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Best Alternatives to Freshservice

Atera
2.

Atera

An all-in-one remote IT monitoring and management solution for MSPs

Atera: The ultimate all-in-one RMM software for MSPs & IT professionals. Combining RMM, PSA, Remote Access, and more in a fixed cost pricing model.

Jira Service Desk
3.

Jira Service Desk

A robust ITSM software tool

Jira Service Desk is a modern and collaborative IT service desk software that enables teams to receive, track, manage and resolve service requests from customers, increasing visibility and efficiency.

2 Common categories with Freshservice:

Help DeskCustomer Support
ServiceNow
5.

ServiceNow

A Comprehensive Enterprise Service Management Solution

ServiceNow revolutionizes IT management through ITSM, ITOM, and ITBM. It streamlines service delivery, automates workflows, and enhances user experience with AI-powered chatbots. With ServiceNow, businesses can transform their operational IT costs into strategic investments while improving productivity by over 20%.

3 Common categories with Freshservice:

IT Asset ManagementHelp DeskCustomer Support
Zammad
6.

Zammad

An Open-Source Help Desk Software Solution

Zammad is a comprehensive, open source helpdesk system designed to manage customer communication across various channels including telephone, social media, and email. Its features include automated ticket notifications, task creation, and connections with clients via call or chat.

2 Common categories with Freshservice:

Help DeskCustomer Support
Freshdesk
10.

Freshdesk

A customer support software for omnichannel solutions

Freshdesk is an award-winning, cloud-based helpdesk software that streamlines customer service across multiple channels, including email, phone, chat, web, and social media. Manage SLAs and automate workflows to enhance support team productivity.

Wrike
13.

Wrike

A project management and collaboration platform

GitHub
14.

GitHub

Cloud hosting for software development collaboration, review, and code management

Jira
15.

Jira

A top-rated work management tool for agile software development teams

Jira is the go-to project management tool for agile software development teams. With its easy-to-use interface and a wide range of features, Jira simplifies complex workflows and boosts team productivity. From planning and tracking progress to automating tasks, Jira has got you covered.

1 Common categories with Freshservice:

Issue Tracking

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