Zammad
An Open-Source Help Desk Software Solution
Zammad Pricing, Features, Integrations and Alternatives
Zammad Overview
What is Zammad?
Zammad is a comprehensive, open source helpdesk system designed to manage customer communication across various channels including telephone, social media, and email. Its features include automated ticket notifications, task creation, and connections with clients via call or chat.
Zammad is a tool in the Help Desk, Customer Support and Customer Service categories.
Zammad Alternatives
What are Zammad alternatives?
Zendesk, Jitbit Helpdesk, Freshservice and Gainsight are the most popular alternatives to Zammad. Help Desk and Customer Support are the most popular app categories among Zammad's alternatives.
We have compiled a list of 30 Zammad competitors so that you can choose the right tool.
Zammad integrations
Which tools can be integrated with Zammad?
Trello, Google Sheets, and Google Chrome are the most popular tools that Zammad integrates with.
Most often, Zammad is integrated with tools from Task Management, Spreadsheets, and Web Browsers categories.
Integromat, Integrately and N8n are the most popular workflow automation services with built-in connectors between Zammad and other tools.
Explore a list of popular 3 tools that integrate with Zammad.
Zammad Triggers and Actions
List ticket articles
Retrieves articles of a given ticket.
actionbyintegromatSearch organizations
Searches organizations by given criteria.
actionbyintegromatGet a ticket
Retrieves details about a ticket.
actionbyintegromatGet a user
Retrieves details about a user.
actionbyintegromatUpdate an organization
Updates an organization.
actionbyintegromatUpdate a ticket
Updates a ticket.
actionbyintegromat
Frequently Asked Questions
What are Zammad's top competitors?
- Zendesk, Jitbit Helpdesk, and Freshservice are the most popular alternatives to Zammad.
What apps integrate with Zammad
- Trello, Google Sheets, and Google Chrome are the most popular tools that Zammad integrates with.