Freshservice Pricing, Features, Integrations and Alternatives
What is Freshservice?
Freshservice is a cloud-based IT service management solution based on the ITIL framework. It provides a refreshing user experience and innovative features that streamline IT operations, including incident, problem, change, release, and asset management. Freshservice is trusted by over 40,000 customers worldwide, including Bridgestone, HP, and Panasonic, to improve their IT service delivery and operations.
What are Freshservice alternatives?
Atera, Jira Service Desk, Jitbit Helpdesk and ServiceNow are the most popular alternatives to Freshservice. Help Desk, Customer Support and Project Management are the most popular app categories among Freshservice's alternatives.
We have compiled a list of 47 Freshservice competitors so that you can choose the right tool.
Which tools can be integrated with Freshservice?
Most often, Freshservice is integrated with tools from Task Management, Website Monitoring, and Developer Tools categories.
Zapier, Integromat, Microsoft-flow, Integrately, Syncspider, N8n, Pipedream and Pabbly-connect are the most popular workflow automation services with built-in connectors between Freshservice and other tools.
Explore a list of popular 29 tools that integrate with Freshservice.
Freshservice Triggers and Actions
Triggers when there is a new ticket is created in Freshservice.triggerbyzapierpipedream
Triggers when a Ticket is updated.triggerbyzapier
Triggers when a new User is created.triggerbyzapier
Triggers if a problem is created or updated.triggerbyintegromat
Triggers if a ticket is created or updated.triggerbyintegromat
Triggers when a user is updated.triggerbyzapier
Create a ticket in Freshservice for your domain.actionbyzapierintegromatintegrately
Creates a new problem.actionbyintegromat
Custom actions (beta)
Create a new action using AI.actionbyzapier
Add notes to a ticket
Add Private or Public notes to a Freshservice Support Ticket.actionbyzapier
Api request (beta)
This is an advanced action which makes a raw HTTP request that includes this integration's authentication.actionbyzapier
Allows you to create a Requester in Freshservice for your support domain.actionbyzapierintegromatintegrately
Popular Automation Scenarios using Freshservice
Frequently Asked Questions
What are Freshservice's top competitors?
- Atera, Jira Service Desk, and Jitbit Helpdesk are the most popular alternatives to Freshservice.
What apps integrate with Freshservice
- KiSSFLOW, Pingdom, Webhooks, Freshdesk, PagerDuty, and Freshping are the most popular tools that Freshservice integrates with.