Freshservice

Freshservice

Cloud-Based IT Service Management Tool

Freshservice Pricing, Features, Integrations and Alternatives

Freshservice Overview

What is Freshservice?

Freshservice is a cloud-based IT service management solution based on the ITIL framework. It provides a refreshing user experience and innovative features that streamline IT operations, including incident, problem, change, release, and asset management. Freshservice is trusted by over 40,000 customers worldwide, including Bridgestone, HP, and Panasonic, to improve their IT service delivery and operations.

Freshservice is a tool in the Help Desk, Customer Support, Issue Tracking and Knowledge Management categories.

Freshservice Alternatives

What are Freshservice alternatives?

ServiceNow, Zendesk, Jitbit Helpdesk and Jira Service Desk are the most popular alternatives to Freshservice. Help Desk, Customer Support and Project Management are the most popular app categories among Freshservice's alternatives.

We have compiled a list of 46 Freshservice competitors so that you can choose the right tool.

Freshservice integrations

Which tools can be integrated with Freshservice?

Slack, Twilio, Pingdom, Typeform, Freshdesk, and Google Calendar are the most popular tools that Freshservice integrates with.

Most often, Freshservice is integrated with tools from Phone & SMS, Website Monitoring, and Developer Tools categories.

Zapier, Integromat, Microsoft-flow, Integrately, Syncspider, N8n, Pipedream and Pabbly-connect are the most popular workflow automation services with built-in connectors between Freshservice and other tools.

Explore a list of popular 20 tools that integrate with Freshservice.

Freshservice Triggers and Actions

  • Freshservice

    New ticket

    Triggers when there is a new ticket is created in Freshservice.

    zapier
    triggerbyzapier
  • Freshservice

    New user

    Triggers when a new User is created.

    zapier
    triggerbyzapier
  • Freshservice

    Update ticket

    Triggers when a Ticket is updated.

    zapier
    triggerbyzapier
  • Freshservice

    Watch tickets

    Triggers if a ticket is created or updated.

    integromat
    triggerbyintegromat
  • Freshservice

    Watch problems

    Triggers if a problem is created or updated.

    integromat
    triggerbyintegromat
  • Freshservice

    Update user

    Triggers when a user is updated.

    zapier
    triggerbyzapier
  • Freshservice

    Create ticket

    Create a ticket in Freshservice for your domain.

    zapierintegromatintegrately
    actionbyzapierintegromatintegrately
  • Freshservice

    Create problem

    Creates a new problem.

    integromat
    actionbyintegromat
  • Freshservice

    Add notes to a ticket

    Add Private or Public notes to a Freshservice Support Ticket.

    zapier
    actionbyzapier
  • Freshservice

    Create requester

    Allows you to create a Requester in Freshservice for your support domain.

    zapierintegromatintegrately
    actionbyzapierintegromatintegrately
  • Freshservice

    Api request (beta)

    This is an advanced action which makes a raw HTTP request that includes this integration's authentication. This is useful if an application has an API endpoint that Zapier doesn't implement yet. You will be expected to read and utilize the API documentation provided by the application. Further, if the application changes their API, you will be expected to make the appropriate fixes and updates.

    zapier
    actionbyzapier
  • Freshservice

    Delete requester

    Deletes a requester.

    integromat
    actionbyintegromat

Frequently Asked Questions

What are Freshservice's top competitors?

ServiceNow, Zendesk, and Jitbit Helpdesk are the most popular alternatives to Freshservice.

What apps integrate with Freshservice

Slack, Twilio, Pingdom, Typeform, Freshdesk, and Google Calendar are the most popular tools that Freshservice integrates with.

This page was last updated on