HelpDesk Pricing, Features, Integrations and Alternatives

HelpDesk Overview

What is HelpDesk?

HelpDesk is a tool in the Help Desk, Customer Support, Customer Service and Issue Tracking categories.

HelpDesk Alternatives

What are HelpDesk alternatives?

Zendesk, Freshservice, Front and SupportBee are the most popular alternatives to HelpDesk. Help Desk and Customer Support are the most popular app categories among HelpDesk's alternatives.

We have compiled a list of 31 HelpDesk competitors so that you can choose the right tool.

HelpDesk integrations

Which tools can be integrated with HelpDesk?

Slack, Simplesat, GitHub, Salesforce, Channels, and Google Sheets are the most popular tools that HelpDesk integrates with.

Most often, HelpDesk is integrated with tools from Team Chat, Forms & Surveys, and Source Code Management categories.

Zapier is the most popular workflow automation service with built-in connectors between HelpDesk and other tools.

Explore a list of popular 9 tools that integrate with HelpDesk.

HelpDesk Triggers and Actions

  • HelpDesk

    New ticket

    Triggers when a new support ticket is created.

    zapier
    triggerbyzapier
  • HelpDesk

    Ticket status changed

    Triggers when ticket changes status.

    zapier
    triggerbyzapier
  • HelpDesk

    New message in a ticket

    Triggers when there's a new message in a ticket.

    zapier
    triggerbyzapier
  • HelpDesk

    Ticket priority changed

    Triggers when ticket changes priority.

    zapier
    triggerbyzapier
  • HelpDesk

    Ticket assignment changed

    Triggers when ticket changes assignment.

    zapier
    triggerbyzapier
  • HelpDesk

    Ticket followers changed

    Triggers when followers change in a ticket.

    zapier
    triggerbyzapier
  • HelpDesk

    Create ticket

    Creates a new ticket.

    zapier
    actionbyzapier
  • HelpDesk

    Update ticket / send reply

    Change ticket properties or send reply.

    zapier
    actionbyzapier
  • HelpDesk

    Add tags to ticket

    Add tags to an existing ticket.

    zapier
    actionbyzapier
  • HelpDesk

    Find or create ticket

    Finds an existing tickets

    zapier
    actionbyzapier
  • HelpDesk

    Upload attachment during transaction

    Upload attachment during open transaction.

    zapier
    actionbyzapier
  • HelpDesk

    Find tickets

    Finds an existing tickets

    zapier
    actionbyzapier

Frequently Asked Questions

What are HelpDesk's top competitors?

Zendesk, Freshservice, and Front are the most popular alternatives to HelpDesk.

What apps integrate with HelpDesk

Slack, Simplesat, GitHub, Salesforce, Channels, and Google Sheets are the most popular tools that HelpDesk integrates with.

This page was last updated on