HelpDesk
HelpDesk Pricing, Features, Integrations and Alternatives
HelpDesk Overview
What is HelpDesk?
HelpDesk is a tool in the Help Desk, Customer Support, Customer Service and Issue Tracking categories.
HelpDesk Alternatives
What are HelpDesk alternatives?
Zendesk, Freshservice, Front and Jira Service Desk are the most popular alternatives to HelpDesk. Help Desk, Customer Support and CRM are the most popular app categories among HelpDesk's alternatives.
We have compiled a list of 32 HelpDesk competitors so that you can choose the right tool.
HelpDesk integrations
Which tools can be integrated with HelpDesk?
Slack, HubSpot, Salesforce, Google Ads, Channels, and Simplesat are the most popular tools that HelpDesk integrates with.
Most often, HelpDesk is integrated with tools from Team Chat, Email Marketing, and CRM categories.
Zapier and Pipedream are the most popular workflow automation services with built-in connectors between HelpDesk and other tools.
Explore a list of popular 9 tools that integrate with HelpDesk.
HelpDesk Triggers and Actions
New ticket
Triggers when a new support ticket is created.
triggerbyzapierTicket status changed
Triggers when ticket changes status.
triggerbyzapierNew message in a ticket
Triggers when there's a new message in a ticket.
triggerbyzapierTicket priority changed
Triggers when ticket changes priority.
triggerbyzapierTicket followers changed
Triggers when followers change in a ticket.
triggerbyzapierTicket assignment changed
Triggers when ticket changes assignment.
triggerbyzapier
Create ticket
Creates a new ticket.
actionbyzapierUpdate ticket / send reply
Change ticket properties or send reply.
actionbyzapierAdd tags to ticket
Add tags to an existing ticket.
actionbyzapierFind or create ticket
Finds an existing tickets
actionbyzapierUpload attachment during transaction
Upload attachment during open transaction.
actionbyzapierFind tickets
Finds an existing tickets
actionbyzapier
Frequently Asked Questions
What are HelpDesk's top competitors?
- Zendesk, Freshservice, and Front are the most popular alternatives to HelpDesk.
What apps integrate with HelpDesk
- Slack, HubSpot, Salesforce, Google Ads, Channels, and Simplesat are the most popular tools that HelpDesk integrates with.