Help Scout

Help Scout Integrations

Web-based help desk designed for exceptional customer experience

How to integrate with Help Scout?

You can integrate with Help Scout using 7 automation platforms such as Make.com, Zapier, n8n.io, Pabbly Connect or Integrately.

Top Help Scout integrations

The most popular Help Scout integrations are Google Forms, Google Sheets, Basecamp 3, Cognito Forms and ClickUp. Below you can explore a list of popular 92 tools that integrate with Help Scout.

Automation platforms that support Help Scout

Help Scout is supported by 7 workflow automation platforms. Automation platforms allow you to integrate Help Scout with many other SaaS applications without developing connectors and dealing with APIs.

Use Make.com, Zapier, n8n.io or 3 other no-code automation platforms to visually design and build your Help Scout workflows.

Help Scout is supported by a low-code automation platform - Pipedream. Low-code systems are less restrictive, but have a slightly steeper learning curve and may require you to understand the code.

Below we have listed 7 automation platforms that support Help Scout.

Supported Help Scout Triggers and Actions

We have collected all Help Scout triggers and actions that you can use to build your workflow.

Below you can find 22 triggers and 84 actions from 7 integration services.

  • Help Scout

    Conversation created

    Triggers when a new conversation is created.

    zapieralbato
    triggerbyzapieralbato
  • Help Scout

    Conversation assigned

    Triggers when a conversation is assigned to agent.

    zapieralbatopabbly-connect
    triggerbyzapieralbatopabbly-connect
  • Help Scout

    Tags updated

    Triggers when conversation tags are updated.

    zapieralbato
    triggerbyzapieralbato
  • Help Scout

    Watch conversations

    Triggers when one or more of the following events occur (Conversation Agent Reply Created, Conversation Assigned, Conversation Created, Conversation Customer Reply Created, Conversation Deleted, Conversation Merged, Conversation Moved, Conversation Note Created, Status Changed in Conversation, Tags Created, Edited, Removed, or Merged in Conversation).

    integromat
    triggerbyintegromat
  • Help Scout

    New customer

    Triggers when a new customer is added.

    zapierautomateiopabbly-connect
    triggerbyzapierautomateiopabbly-connect
  • Help Scout

    Watch customers

    Triggers when a customer is created.

    integromat
    triggerbyintegromat
  • Help Scout

    Create conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    zapieralbatointegrately
    actionbyzapieralbatointegrately
  • Help Scout

    Create customer

    Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

    zapieralbatointegratelypabbly-connect
    actionbyzapieralbatointegratelypabbly-connect
  • Help Scout

    Add note

    Adds a note to existing conversation.

    zapierautomateiointegratelypabbly-connect
    actionbyzapierautomateiointegratelypabbly-connect
  • Help Scout

    Get week report

    Get a user's support metrics for the current week.

    zapierintegrately
    actionbyzapierintegrately
  • Help Scout

    Send reply

    Replies to a conversation. Please note that this will send actual email to the customer unless `draft` flag is used.

    zapierintegratelypabbly-connect
    actionbyzapierintegratelypabbly-connect
  • Help Scout

    Find customer

    Finds customer by email.

    zapierpabbly-connect
    actionbyzapierpabbly-connect

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