
Help Scout Integrations
Web-based help desk designed for exceptional customer experience
How to integrate with Help Scout?
You can integrate with Help Scout using 7 automation platforms such as Make.com, Zapier, n8n.io, Pabbly Connect or Integrately.
Top Help Scout integrations
The most popular Help Scout integrations are Dialpad, Zapier Email Parser, Google Sheets, Notion and Amazon Alexa. Below you can explore a list of popular 93 tools that integrate with Help Scout.
Dialpad
Contact Center as a Service
Automation platforms that support Help Scout
Help Scout is supported by 7 workflow automation platforms. Automation platforms allow you to integrate Help Scout with many other SaaS applications without developing connectors and dealing with APIs.
Use Make.com, Zapier, n8n.io or 3 other no-code automation platforms to visually design and build your Help Scout workflows.
Help Scout is supported by a low-code automation platform - Pipedream. Low-code systems are less restrictive, but have a slightly steeper learning curve and may require you to understand the code.
Below we have listed 7 automation platforms that support Help Scout.
- Pricing Options
- FreemiumFree Trial
- Starting From
- 10$/month
- Pricing Options
- FreemiumFree Trial
- Starting From
- 30$/month
- Pricing Options
- FreemiumFree Trial
- Starting From
- 20€/month
- Pricing Options
- FreemiumFree Trial
- Starting From
- 19$/month
- Pricing Options
- FreemiumFree Trial
- Starting From
- 30$/month
- Pricing Options
- FreemiumFree Trial
- Starting From
- 16$/month
- Pricing Options
- FreemiumFree Trial
- Starting From
- 19$/month
Supported Help Scout Triggers and Actions
We have collected all Help Scout triggers and actions that you can use to build your workflow.
Below you can find 22 triggers and 84 actions from 7 integration services.

Conversation created
Triggers when a new conversation is created.

triggerbyzapieralbato
Conversation assigned
Triggers when a conversation is assigned to agent.


triggerbyzapieralbatopabbly-connect
Tags updated
Triggers when conversation tags are updated.

triggerbyzapieralbato
Watch conversations
Triggers when one or more of the following events occur (Conversation Agent Reply Created, Conversation Assigned, Conversation Created, Conversation Customer Reply Created, Conversation Deleted, Conversation Merged, Conversation Moved, Conversation Note Created, Status Changed in Conversation, Tags Created, Edited, Removed, or Merged in Conversation).
triggerbyintegromat
New customer
Triggers when a new customer is added.


triggerbyzapierautomateiopabbly-connect
Watch customers
Triggers when a customer is created.
triggerbyintegromat

Create conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.


actionbyzapieralbatointegrately
Create customer
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).



actionbyzapieralbatointegratelypabbly-connect
Add note
Adds a note to existing conversation.



actionbyzapierautomateiointegratelypabbly-connect
Get week report
Get a user's support metrics for the current week.

actionbyzapierintegrately
Send reply
Replies to a conversation. Please note that this will send actual email to the customer unless `draft` flag is used.


actionbyzapierintegratelypabbly-connect
Find customer
Finds customer by email.

actionbyzapierpabbly-connect
Popular Help Scout Automation Workflows
We found for you the most popular automation templates where Help Scout is used.
Related Categories
Most often, Help Scout is integrated with tools from Form Builders, Project Management, CRM and Ecommerce categories.