An automated workflow using integromat
Connects Teamwork Desk + Asana
Create Asana tasks from Teamwork Desk tickets
About this workflow template
This automation scenario allows you to connect Teamwork Desk and Asana
It can be build using Integromat, a no-code workflow automation tool. Integromat allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
Teamwork Desk and Asana can also be integrated using automation tools other than integromat:
Diagram
How it works?
When this trigger fires in Teamwork Desk
Watch Events in Teamwork Desk
Triggers when an event related to tickets, customers, agents, threads or inboxes, is occured according to your settings in your Teamwork Desk.
Then this action happens in Asana
Create a Task or a Subtask in Asana
Creates a task or a subtask.
How to set up this workflow
This guide contains information on how to set up an automatic workflow that allows to Create Asana tasks from Teamwork Desk tickets.
Part I
Configure Applications
First, we need to connect Teamwork Desk and Asana to Make.com.
Create Make.com account.
Create Make.com account if you don't have one.
Connect Teamwork Desk to Make.com.
Give Make.com access to your Teamwork Desk account, using Teamwork Desk credentials.
Connect Asana to Make.com.
Give Make.com access to your Asana account, using Asana credentials.
Part II
Build an integration workflow
Next, we need to create a workflow automation scenario using graphical no-code web interface of Make.com.
Set up a Trigger action for Teamwork Desk
Choose the following trigger: Watch Events (Triggers when an event related to tickets, customers, agents, threads or inboxes, is occured according to your settings in your Teamwork Desk.).
Then set up an Action for Asana
Choose this action: Create a Task or a Subtask (Creates a task or a subtask.).
Part III
Test and Publish
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Teamwork Desk and Asana.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Create Asana tasks from Teamwork Desk tickets!
Related Automation Templates
Supported triggers and actions
New task in project (legacy)
Triggered when you add a new task to a project.
triggerbyzapierNew project
Triggered when you add a new project.
triggerbyzapieriftttautomateiopabbly-connectCompleted task
Triggered when a task within a project, or any project within a workspace, is marked as completed. Does not trigger on completed subtasks.
triggerbyzapierautomateioTag added to task (legacy)
Triggered when you add a tag to a task.
triggerbyzapierNew team
Triggered when you add a new team.
triggerbyzapierpipedreamNew project added to workspace (instant)
New project added to workspace (instant)
triggerbypipedream
Create ticket
Creates a new ticket.
actionbyzapierintegromatintegratelyCreate customer
Creates a new customer.
actionbyzapierintegromatintegratelyLink task to ticket
Links a Teamwork Projects task to a ticket.
actionbyzapierintegratelyGet ticket
Gets the details of a ticket.
actionbyintegromatAdd reply to ticket
Add a reply to a ticket.
actionbyzapierintegromatintegratelyAssign ticket
Assigns ticket to the specified user.
actionbyzapierintegrately
Apps you need
Asana is a powerful work management platform that simplifies team collaboration and project management. With Asana, you can track and prioritize tasks, monitor progress in real-time, and connect all your work in one place. From small tasks to big initiatives, Asana helps teams achieve great results, anywhere, anytime.
Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.
