Analytic Call Tracking
SMS
zapier

An automated workflow using zapier

Connects Analytic Call Tracking + SMS

Send SMS messages for new incoming calls on Analytic Call Tracking

About this workflow template

This automation scenario allows you to connect Analytic Call Tracking and SMS

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Diagram

Send SMS messages for new incoming calls on Analytic Call Tracking
Workflow diagram: Analytic Call Tracking + SMS integration

How it works?

When this trigger fires in Analytic Call Tracking

Analytic Call Tracking

New Incoming Call in Analytic Call Tracking

Triggers after a call is received in ACT.

Then this action happens in SMS

SMS

Send SMS in SMS

Send an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Send SMS messages for new incoming calls on Analytic Call Tracking.

Part I

Configure Applications

First, we need to connect Analytic Call Tracking and SMS to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect Analytic Call Tracking to Zapier.

    Connect Analytic Call Tracking to Zapier.

    Give Zapier access to your Analytic Call Tracking account, using Analytic Call Tracking credentials.

  • Connect SMS to Zapier.

    Connect SMS to Zapier.

    Give Zapier access to your SMS account, using SMS credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for Analytic Call Tracking

    Set up a Trigger action for Analytic Call Tracking

    Choose the following trigger: New Incoming Call (Triggers after a call is received in ACT.).

  • Then set up an Action for SMS

    Then set up an Action for SMS

    Choose this action: Send SMS (Send an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Analytic Call Tracking and SMS.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Send SMS messages for new incoming calls on Analytic Call Tracking!

Supported triggers and actions

  • Analytic Call Tracking

    New incoming call

    Triggers after a call is received in ACT.

    zapier
    triggerbyzapier
  • Analytic Call Tracking

    Get agents

    Get Agents in ACT.

    zapier
    triggerbyzapier
  • Analytic Call Tracking

    Check auto dialer campaigns

    Fetch the Auto Dialer Campaigns for the user to select.

    zapier
    triggerbyzapier
  • Analytic Call Tracking

    Get contact lists

    Fetch a list of contact lists.

    zapier
    triggerbyzapier
  • Analytic Call Tracking

    New incoming call answered

    Triggers after a call is answered in ACT.

    zapier
    triggerbyzapier
  • Analytic Call Tracking

    New contact added

    Triggers when a new contact is added.

    zapier
    triggerbyzapier
  • SMS

    Send sms

    Send an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.

    zapierautomateiopipedream
    actionbyzapierautomateiopipedream
  • SMS

    Send me an sms

    This Action will send an SMS to your mobile phone.

    ifttt
    actionbyifttt
  • SMS

    Call phone

    Make a phone call to a number. Notice that a successful action means that the call has been queued, not completed. (Deprecated, no longer available for new customers)

    zapier
    actionbyzapier
  • SMS

    Send sms (legacy)

    Send an SMS to a number.

    zapier
    actionbyzapier
  • SMS

    Send ifttt an sms tagged

    Send IFTTT a tagged SMS by adding a hashtag symbol anywhere in the message (e.g. #IFTTT).

    ifttt
    triggerbyifttt
  • SMS

    Send ifttt any sms

    This Trigger fires every time you send any SMS to your IFTTT phone number.

    ifttt
    triggerbyifttt

Apps you need

Zapier

Zapier

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