CallRail
HubSpot
zapier

An automated workflow using zapier

Connects CallRail + HubSpot

Submit form entries on HubSpot for new calls received on CallRail

About this workflow template

This automation scenario allows you to connect CallRail and HubSpot

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

CallRail and HubSpot can also be integrated using automation tools other than zapier:

Diagram

Submit form entries on HubSpot for new calls received on CallRail
Workflow diagram: CallRail + HubSpot integration

How it works?

When this trigger fires in CallRail

CallRail

Phone Call Completed in CallRail

Triggers after an inbound phone call has been completed and its recording and transcription have completed and attached. It contains the full data about the call. This trigger should not be expected to be real-time and has a maximum delay of 20 minutes after the hangup before it fires.

Then this action happens in HubSpot

HubSpot

Create Form Submission in HubSpot

Creates a new submission for a selected form.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Submit form entries on HubSpot for new calls received on CallRail.

Part I

Configure Applications

First, we need to connect CallRail and HubSpot to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect CallRail to Zapier.

    Connect CallRail to Zapier.

    Give Zapier access to your CallRail account, using CallRail credentials.

  • Connect HubSpot to Zapier.

    Connect HubSpot to Zapier.

    Give Zapier access to your HubSpot account, using HubSpot credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for CallRail

    Set up a Trigger action for CallRail

    Choose the following trigger: Phone Call Completed (Triggers after an inbound phone call has been completed and its recording and transcription have completed and attached. It contains the full data about the call. This trigger should not be expected to be real-time and has a maximum delay of 20 minutes after the hangup before it fires.).

  • Then set up an Action for HubSpot

    Then set up an Action for HubSpot

    Choose this action: Create Form Submission (Creates a new submission for a selected form.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between CallRail and HubSpot.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Submit form entries on HubSpot for new calls received on CallRail!

Supported triggers and actions

  • HubSpot

    New form submission

    Triggers when a form is submitted.

    zapierpipedream
    triggerbyzapierpipedream
  • HubSpot

    New contact

    Triggers when new contact is available.

    zapierautomateio
    triggerbyzapierautomateio
  • HubSpot

    New contact in list

    Triggers when a contact is added to the specified list. _(Marketing Hub Starter plans and above)_.

    zapierautomateiopipedream
    triggerbyzapierautomateiopipedream
  • HubSpot

    New deal

    Triggers when new deal is available.

    zapieralbato
    triggerbyzapieralbato
  • HubSpot

    New contact property change

    Triggers when a specified property is provided or updated on a contact.

    zapierpipedream
    triggerbyzapierpipedream
  • HubSpot

    Updated deal stage

    Triggers when a deal enters a specified stage.

    zapier
    triggerbyzapier
  • CallRail

    Make an api call

    Performs an arbitrary authorized API call.

    integromat
    actionbyintegromat
  • CallRail

    Phone call completed

    Triggers after an inbound phone call has been completed and its recording and transcription have completed and attached. It contains the full data about the call. This trigger should not be expected to be real-time and has a maximum delay of 20 minutes after the hangup before it fires.

    zapier
    triggerbyzapier
  • CallRail

    Phone call started

    Triggers when an inbound phone call is started.

    zapier
    triggerbyzapier
  • CallRail

    Form captured

    Triggers when a form is captured.

    zapierautomateio
    triggerbyzapierautomateio
  • CallRail

    Phone call tagged

    Triggers when a phone call is tagged after it has ended. To receive data about calls tagged via Automation Rules, Keypad Scoring, or a Call Flow, use the Phone Call Completed trigger.

    zapier
    triggerbyzapier
  • CallRail

    Sms received

    Triggers when an SMS message is received.

    zapierautomateio
    triggerbyzapierautomateio

Apps you need

CallRail

CallRail

Call Tracking

Marketing Platform for Quality Leads and Communications

CallRail is a cloud-based marketing attribution and lead management platform that includes call tracking, lead center, and conversation intelligence, helping businesses track and analyze phone calls and web forms. With over 200,000 customers worldwide, CallRail delivers real-time insights that help businesses market smarter, convert leads to customers, and grow successfully.

HubSpot

HubSpot

Email Marketing

An inbound marketing, sales and customer service online platform

HubSpot provides tools for CRM, social media marketing, content management, lead generation, analytics, SEO, online chat, and customer support.

Zapier

Zapier

Automation Platforms

No-code automation service

Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.