Add new ChatBot visitors as contacts in HubSpot CRM

First, we need to connect ChatBot and HubSpot to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect ChatBot to Zapier.

  Give Zapier access to your ChatBot account, using ChatBot credentials.

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  Connect HubSpot to Zapier.

  Give Zapier access to your HubSpot account, using HubSpot credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for ChatBot

  Choose the following trigger: New Message (Triggers when a user sends a message that triggers the chosen interaction.).

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  Then set up an Action for HubSpot

  Choose this action: Create or Update Contact (Creates a new contact or updates an existing contact based on email address.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between ChatBot and HubSpot.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Add new ChatBot visitors as contacts in HubSpot CRM!