Log LiveChat chats to Podio

First, we need to connect LiveChat and Podio to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect LiveChat to Zapier.

  Give Zapier access to your LiveChat account, using LiveChat credentials.

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  Connect Podio to Zapier.

  Give Zapier access to your Podio account, using Podio credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for LiveChat

  Choose the following trigger: New Chat (Triggers when the chat is started.).

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  Then set up an Action for Podio

  Choose this action: Create Item (Create a new item, record or entry inside an app (standard or custom).).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between LiveChat and Podio.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Log LiveChat chats to Podio!