Add new LiveChat chats to Google Sheets

First, we need to connect LiveChat and Google Sheets to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect LiveChat to Zapier.

  Give Zapier access to your LiveChat account, using LiveChat credentials.

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  Connect Google Sheets to Zapier.

  Give Zapier access to your Google Sheets account, using Google Sheets credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for LiveChat

  Choose the following trigger: New Chat (Triggers when the chat is started.).

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  Then set up an Action for Google Sheets

  Choose this action: Create Spreadsheet Row (Create a new row in a specific spreadsheet.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between LiveChat and Google Sheets.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Add new LiveChat chats to Google Sheets!