Update HubSpot contacts with new chat bot sessions on tawk.to

First, we need to connect tawk.to and HubSpot to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect tawk.to to Zapier.

  Give Zapier access to your tawk.to account, using tawk.to credentials.

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  Connect HubSpot to Zapier.

  Give Zapier access to your HubSpot account, using HubSpot credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for tawk.to

  Choose the following trigger: New Chat Started (Triggers when the first message in a chat is sent by a visitor or agent.).

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  Then set up an Action for HubSpot

  Choose this action: Create or Update Contact (Creates a new contact or updates an existing contact based on email address.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between tawk.to and HubSpot.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Update HubSpot contacts with new chat bot sessions on tawk.to!