Send AskNicely NPS surveys to new customers in Intercom

First, we need to connect Intercom and AskNicely to Zapier.

• 

  Create Zapier account.

  Create Zapier account if you don't have one.

• 

  Connect Intercom to Zapier.

  Give Zapier access to your Intercom account, using Intercom credentials.

• 

  Connect AskNicely to Zapier.

  Give Zapier access to your AskNicely account, using AskNicely credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

• 

  Set up a Trigger action for Intercom

  Choose the following trigger: Lead Converted to User (Triggers when a lead converts to a user.).

• 

  Then set up an Action for AskNicely

  Choose this action: Add Survey Participant (Add a new survey participant.).

Finally, we need to test this automation and publish it.

• 

  Customize data flow

  Configure the data that is exchanged between Intercom and AskNicely.

• 

  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Send AskNicely NPS surveys to new customers in Intercom!