HelpSpace Alternatives

Atera: The ultimate all-in-one RMM software for MSPs & IT professionals. Combining RMM, PSA, Remote Access, and more in a fixed cost pricing model.

Freshservice is a cloud-based IT service management solution based on the ITIL framework. It provides a refreshing user experience and innovative features that streamline IT operations, including incident, problem, change, release, and asset management. Freshservice is trusted by over 40,000 customers worldwide, including Bridgestone, HP, and Panasonic, to improve their IT service delivery and operations.

Zammad is a comprehensive, open source helpdesk system designed to manage customer communication across various channels including telephone, social media, and email. Its features include automated ticket notifications, task creation, and connections with clients via call or chat.

Freshdesk is an award-winning, cloud-based helpdesk software that streamlines customer service across multiple channels, including email, phone, chat, web, and social media. Manage SLAs and automate workflows to enhance support team productivity.

FreeScout is a lightweight, user-friendly, and open source helpdesk and shared inbox built with PHP, offering seamless email integration, push notifications, auto replies, and more. Easily deployable on shared hosting, and with no limitations on users or tickets, it's the perfect alternative to Zendesk and Help Scout. Additionally, it can be connected to other apps to automate your workflow.