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Best Alternatives to Kayako

Freshdesk
1.

Freshdesk

A customer support software for omnichannel solutions

Freshdesk is an award-winning, cloud-based helpdesk software that streamlines customer service across multiple channels, including email, phone, chat, web, and social media. Manage SLAs and automate workflows to enhance support team productivity.

HappyFox
3.

HappyFox

An Online help desk software and a web based support ticket system

Help Scout
9.

Help Scout

Web-based help desk designed for exceptional customer experience

Help Scout is a customer support platform ideal for businesses of all sizes. With a clutter-free interface, integrations, API, and a free iPhone app, Help Scout allows you to focus on delivering top-notch customer service with ease.

Zoho Desk
10.

Zoho Desk

A Customer-Centric Helpdesk Solution

Zoho Desk is the industry's favorite context-aware customer service software, designed to help you streamline customer care and foster happy customers across various channels.

UserVoice
13.

UserVoice

Product Feedback Service for B2B SaaS

FreeScout
15.

FreeScout

opensource

A User-Friendly Help Desk

FreeScout is a lightweight, user-friendly, and open source helpdesk and shared inbox built with PHP, offering seamless email integration, push notifications, auto replies, and more. Easily deployable on shared hosting, and with no limitations on users or tickets, it's the perfect alternative to Zendesk and Help Scout. Additionally, it can be connected to other apps to automate your workflow.

2 Common categories with Kayako:

Help DeskCustomer Support

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