An automated workflow using integromat
Connects Twilio + Dialogflow
Detect Dialogflow intents from Twilio messages
About this workflow template
This automation scenario allows you to connect Twilio and Dialogflow
It can be build using Integromat, a no-code workflow automation tool. Integromat allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
Twilio and Dialogflow can also be integrated using automation tools other than integromat:
How it works?
When this trigger fires in Twilio
Watch Messages in Twilio
Triggers when a new message is created.
Then these actions happen in Twilio and Twilio
Detect an Intent in Dialogflow
Processes a natural language query.
Create a Message in Twilio
Sends a message.
How to set up this workflow
This guide contains information on how to set up an automatic workflow that allows to Detect Dialogflow intents from Twilio messages.
Part I
Configure Applications
First, we need to connect Twilio and Dialogflow to Make.com.
Create Make.com account.
Create Make.com account if you don't have one.
Connect Twilio to Make.com.
Give Make.com access to your Twilio account, using Twilio credentials.
Connect Dialogflow to Make.com.
Give Make.com access to your Dialogflow account, using Dialogflow credentials.
Part II
Build an integration workflow
Next, we need to create a workflow automation scenario using graphical no-code web interface of Make.com.
Set up a Trigger action for Twilio
Choose the following trigger: Watch Messages (Triggers when a new message is created.).
Then set up an Action for Dialogflow
Choose this action: Detect an Intent (Processes a natural language query.).
Then set up another Action for Twilio
Choose this action: Create a Message (Sends a message.).
Part III
Test and Publish
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Twilio and Dialogflow.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Detect Dialogflow intents from Twilio messages!
Related Automation Templates
Supported triggers and actions
New incoming sms (instant)
New incoming sms (instant)
triggerbypipedreamNew sms
Triggered when an SMS is sent to your Twilio number.
triggerbyzapierautomateiopabbly-connectalbatoNew recording
Triggered when a new recording is available on your account.
triggerbyzapierautomateiopipedreamNew call
Triggered when a call is finished on your Twilio number.
triggerbyzapierautomateiopabbly-connectalbatoNew transcription
Triggered when a new transcription is available on your account.
triggerbyzapierautomateiopipedreamalbatoNew phone number
Triggered when you add a new phone number.
triggerbyzapierpipedream
Detect an intent
Processes a natural language query.
actionbyintegromatCreate entities
Creates multiple entities in the specified entity type.
actionbyintegromatResponse to fulfillment
Responds to the incoming fulfillment request. The response must occur within 10 seconds for Google Assistant applications or 5 seconds for all other applications, otherwise the request will time out.
actionbyintegromatCreate a context
Creates a context in the specified session.
actionbyintegromatCreate an agent
Creates an agent in the specified project.
actionbyintegromatCreate an entity type
Creates an entity type in the specified agent.
actionbyintegromat
Apps you need
Twilio
A cloud communication platform, which brings voice, telephony, SMS, and messaging functionality to your app
Twilio is a cloud communications API that allows developers to easily integrate SMS, Voice/Telephony capabilities into their software using their existing web languages and skills. With Twilio, companies can make global phone calls and send and receive text messages, strengthening customer relationships.
Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.
