Twilio
Dialogflow
integromat

An automated workflow using integromat

Connects Twilio + Dialogflow

Detect Dialogflow intents from Twilio messages

About this workflow template

This automation scenario allows you to connect Twilio and Dialogflow

It can be build using Integromat, a no-code workflow automation tool. Integromat allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Twilio and Dialogflow can also be integrated using automation tools other than integromat:

How it works?

When this trigger fires in Twilio

Twilio

Watch Messages in Twilio

Triggers when a new message is created.

Then these actions happen in Twilio and Twilio

Dialogflow

Detect an Intent in Dialogflow

Processes a natural language query.

Twilio

Create a Message in Twilio

Sends a message.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Detect Dialogflow intents from Twilio messages.

Part I

Configure Applications

First, we need to connect Twilio and Dialogflow to Make.com.

  • Create Make.com account.

    Create Make.com account.

    Create Make.com account if you don't have one.

  • Connect Twilio to Make.com.

    Connect Twilio to Make.com.

    Give Make.com access to your Twilio account, using Twilio credentials.

  • Connect Dialogflow to Make.com.

    Give Make.com access to your Dialogflow account, using Dialogflow credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Make.com.

  • Set up a Trigger action for Twilio

    Set up a Trigger action for Twilio

    Choose the following trigger: Watch Messages (Triggers when a new message is created.).

  • Then set up an Action for Dialogflow

    Choose this action: Detect an Intent (Processes a natural language query.).

  • Then set up another Action for Twilio

    Then set up another Action for Twilio

    Choose this action: Create a Message (Sends a message.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Twilio and Dialogflow.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Detect Dialogflow intents from Twilio messages!

Supported triggers and actions

  • Twilio

    New incoming sms (instant)

    New incoming sms (instant)

    pipedream
    triggerbypipedream
  • Twilio

    New sms

    Triggered when an SMS is sent to your Twilio number.

    zapierautomateiopabbly-connectalbato
    triggerbyzapierautomateiopabbly-connectalbato
  • Twilio

    New recording

    Triggered when a new recording is available on your account.

    zapierautomateiopipedream
    triggerbyzapierautomateiopipedream
  • Twilio

    New call

    Triggered when a call is finished on your Twilio number.

    zapierautomateiopabbly-connectalbato
    triggerbyzapierautomateiopabbly-connectalbato
  • Twilio

    New transcription

    Triggered when a new transcription is available on your account.

    zapierautomateiopipedream
    triggerbyzapierautomateiopipedream
  • Twilio

    New phone number

    Triggered when you add a new phone number.

    zapierpipedream
    triggerbyzapierpipedream
  • Dialogflow

    Detect an intent

    Processes a natural language query.

    integromat
    actionbyintegromat
  • Dialogflow

    Create entities

    Creates multiple entities in the specified entity type.

    integromat
    actionbyintegromat
  • Dialogflow

    Response to fulfillment

    Responds to the incoming fulfillment request. The response must occur within 10 seconds for Google Assistant applications or 5 seconds for all other applications, otherwise the request will time out.

    integromat
    actionbyintegromat
  • Dialogflow

    Create a context

    Creates a context in the specified session.

    integromat
    actionbyintegromat
  • Dialogflow

    Create an agent

    Creates an agent in the specified project.

    integromat
    actionbyintegromat
  • Dialogflow

    Create an entity type

    Creates an entity type in the specified agent.

    integromat
    actionbyintegromat

Apps you need

Twilio

Twilio

Phone & SMS

A cloud communication platform, which brings voice, telephony, SMS, and messaging functionality to your app

Twilio is a cloud communications API that allows developers to easily integrate SMS, Voice/Telephony capabilities into their software using their existing web languages and skills. With Twilio, companies can make global phone calls and send and receive text messages, strengthening customer relationships.

Make.com

Make.com

Automation Platforms

Integromat now Make! A workflow automation service.

Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.