Add SalesForce leads when new customers text Burst SMS numbers

First, we need to connect Burst SMS and Salesforce to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect Burst SMS to Zapier.

  Give Zapier access to your Burst SMS account, using Burst SMS credentials.

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  Connect Salesforce to Zapier.

  Give Zapier access to your Salesforce account, using Salesforce credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for Burst SMS

  Choose the following trigger: SMS Received to Virtual Mobile Number (Deprecated) (Triggers when a message is received by a Virtual Mobile Number. Will also detect an email address in the message and return this in the response.).

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  Then set up an Action for Salesforce

  Choose this action: Create Record (Creates a new record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).).

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  Then set up another Action for Burst SMS

  Choose this action: SMS Received to Inbox (Triggers when there's a new messages found in your SMS Inbox. Will also automatically detect an email address in the message and return this in the response.).

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  Then set up another Action for Salesforce

  Choose this action: Create Lead (Creates a new lead in Salesforce.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Burst SMS and Salesforce.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Add SalesForce leads when new customers text Burst SMS numbers!