Twilio
Zoho Cliq
zapier

An automated workflow using zapier

Connects Twilio + Zoho Cliq

Post new Twilio SMS as bot messages in Zoho Cliq

About this workflow template

This automation scenario allows you to connect Twilio and Zoho Cliq

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Twilio and Zoho Cliq can also be integrated using automation tools other than zapier:

Diagram

Post new Twilio SMS as bot messages in Zoho Cliq
Workflow diagram: Twilio + Zoho Cliq integration

How it works?

When this trigger fires in Twilio

Twilio

New SMS in Twilio

Triggered when an SMS is sent to your Twilio number.

Then this action happens in Zoho Cliq

Zoho Cliq

Broadcast a Bot Message in Zoho Cliq

Send a message to all subscribers of the bot.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Post new Twilio SMS as bot messages in Zoho Cliq.

Part I

Configure Applications

First, we need to connect Twilio and Zoho Cliq to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect Twilio to Zapier.

    Connect Twilio to Zapier.

    Give Zapier access to your Twilio account, using Twilio credentials.

  • Connect Zoho Cliq to Zapier.

    Connect Zoho Cliq to Zapier.

    Give Zapier access to your Zoho Cliq account, using Zoho Cliq credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for Twilio

    Set up a Trigger action for Twilio

    Choose the following trigger: New SMS (Triggered when an SMS is sent to your Twilio number.).

  • Then set up an Action for Zoho Cliq

    Then set up an Action for Zoho Cliq

    Choose this action: Broadcast a Bot Message (Send a message to all subscribers of the bot.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Twilio and Zoho Cliq.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Post new Twilio SMS as bot messages in Zoho Cliq!

Supported triggers and actions

  • Twilio

    New incoming sms (instant)

    New incoming sms (instant)

    pipedream
    triggerbypipedream
  • Twilio

    New sms

    Triggered when an SMS is sent to your Twilio number.

    zapierautomateiopabbly-connectalbato
    triggerbyzapierautomateiopabbly-connectalbato
  • Twilio

    New recording

    Triggered when a new recording is available on your account.

    zapierautomateiopipedream
    triggerbyzapierautomateiopipedream
  • Twilio

    New call

    Triggered when a call is finished on your Twilio number.

    zapierautomateiopabbly-connectalbato
    triggerbyzapierautomateiopabbly-connectalbato
  • Twilio

    New transcription

    Triggered when a new transcription is available on your account.

    zapierautomateiopipedreamalbato
    triggerbyzapierautomateiopipedreamalbato
  • Twilio

    New phone number

    Triggered when you add a new phone number.

    zapierpipedream
    triggerbyzapierpipedream
  • Zoho Cliq

    Send channel message

    Send message to a channel in which you have joined.

    zapierintegrately
    actionbyzapierintegrately
  • Zoho Cliq

    Post message in zoho cliq

    This action posts a message in the selected chat.

    ifttt
    actionbyifttt
  • Zoho Cliq

    Send direct message

    Send a direct message to a contact or an user in your Organisation.

    zapierintegrately
    actionbyzapierintegrately
  • Zoho Cliq

    Broadcast a bot message

    Send a message to all subscribers of the bot.

    zapierintegrately
    actionbyzapierintegrately
  • Zoho Cliq

    Send message to a chat

    Send message to any of your existing chats.

    zapier
    actionbyzapier
  • Zoho Cliq

    Send message

    Send a message.

    zapier
    actionbyzapier

Apps you need

Twilio

Twilio

Phone & SMS

A cloud communication platform, which brings voice, telephony, SMS, and messaging functionality to your app

Twilio is a cloud communications API that allows developers to easily integrate SMS, Voice/Telephony capabilities into their software using their existing web languages and skills. With Twilio, companies can make global phone calls and send and receive text messages, strengthening customer relationships.

Zapier

Zapier

Automation Platforms

No-code automation service

Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.