An automated workflow using zapier
Connects Twilio + Zoho Cliq
Post new Twilio SMS as bot messages in Zoho Cliq
About this workflow template
This automation scenario allows you to connect Twilio and Zoho Cliq
It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
Twilio and Zoho Cliq can also be integrated using automation tools other than zapier:
Diagram
How it works?
When this trigger fires in Twilio
New SMS in Twilio
Triggered when an SMS is sent to your Twilio number.
Then this action happens in Zoho Cliq
Broadcast a Bot Message in Zoho Cliq
Send a message to all subscribers of the bot.
How to set up this workflow
This guide contains information on how to set up an automatic workflow that allows to Post new Twilio SMS as bot messages in Zoho Cliq.
Part I
Configure Applications
First, we need to connect Twilio and Zoho Cliq to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect Twilio to Zapier.
Give Zapier access to your Twilio account, using Twilio credentials.
Connect Zoho Cliq to Zapier.
Give Zapier access to your Zoho Cliq account, using Zoho Cliq credentials.
Part II
Build an integration workflow
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for Twilio
Choose the following trigger: New SMS (Triggered when an SMS is sent to your Twilio number.).
Then set up an Action for Zoho Cliq
Choose this action: Broadcast a Bot Message (Send a message to all subscribers of the bot.).
Part III
Test and Publish
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Twilio and Zoho Cliq.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Post new Twilio SMS as bot messages in Zoho Cliq!
Related Automation Templates
Supported triggers and actions
New incoming sms (instant)
New incoming sms (instant)
triggerbypipedreamNew sms
Triggered when an SMS is sent to your Twilio number.
triggerbyzapierautomateiopabbly-connectalbatoNew recording
Triggered when a new recording is available on your account.
triggerbyzapierautomateiopipedreamNew call
Triggered when a call is finished on your Twilio number.
triggerbyzapierautomateiopabbly-connectalbatoNew transcription
Triggered when a new transcription is available on your account.
triggerbyzapierautomateiopipedreamNew phone number
Triggered when you add a new phone number.
triggerbyzapierpipedream
Send channel message
Send message to a channel in which you have joined.
actionbyzapierintegratelyPost message in zoho cliq
This action posts a message in the selected chat.
actionbyiftttSend direct message
Send a direct message to a contact or an user in your Organisation.
actionbyzapierintegratelyBroadcast a bot message
Send a message to all subscribers of the bot.
actionbyzapierintegratelySend message to a chat
Send message to any of your existing chats.
actionbyzapierSend message
Send a message.
actionbyzapier
Apps you need
Twilio
A cloud communication platform, which brings voice, telephony, SMS, and messaging functionality to your app
Twilio is a cloud communications API that allows developers to easily integrate SMS, Voice/Telephony capabilities into their software using their existing web languages and skills. With Twilio, companies can make global phone calls and send and receive text messages, strengthening customer relationships.
Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
