This automation scenario allows you to connect SamCart and Help Scout
It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
SamCart and Help Scout can also be integrated using automation tools other than zapier:
When this trigger fires in SamCart
Triggers when a new order is made in SamCart.
Then this action happens in Help Scout
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
This guide contains information on how to set up an automatic workflow that allows to Add new SamCart customers to Help Scout.
Part I
First, we need to connect SamCart and Help Scout to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect SamCart to Zapier.
Give Zapier access to your SamCart account, using SamCart credentials.
Connect Help Scout to Zapier.
Give Zapier access to your Help Scout account, using Help Scout credentials.
Part II
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for SamCart
Choose the following trigger: New Order (Triggers when a new order is made in SamCart.).
Then set up an Action for Help Scout
Choose this action: Create Customer (Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).).
Part III
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between SamCart and Help Scout.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Add new SamCart customers to Help Scout!
Triggers when a new conversation is created.
Triggers when a conversation is assigned to agent.
Triggers when conversation tags are updated.
Triggers when one or more of the following events occur (Conversation Agent Reply Created, Conversation Assigned, Conversation Created, Conversation Customer Reply Created, Conversation Deleted, Conversation Merged, Conversation Moved, Conversation Note Created, Status Changed in Conversation, Tags Created, Edited, Removed, or Merged in Conversation).
Triggers when a new customer is added.
Triggers when a customer is created.
Triggers when a new order is made in SamCart.
Triggers when a Prospect entry is created.
Triggers when a subscription is cancelled.
Triggers when a refund is made in SamCart.
Triggers when a recurring subscription in SamCart is charged.
Test Trigger.
Help Scout is a customer support platform ideal for businesses of all sizes. With a clutter-free interface, integrations, API, and a free iPhone app, Help Scout allows you to focus on delivering top-notch customer service with ease.
Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.