An automated workflow using zapier
Connects Gmail + Wix Answers
Create Wix Answers tickets from new Gmail emails [Business Gmail Accounts Only]
About this workflow template
This automation scenario allows you to connect Gmail and Wix Answers
It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
Gmail and Wix Answers can also be integrated using automation tools other than zapier:
Diagram
![Create Wix Answers tickets from new Gmail emails [Business Gmail Accounts Only]](https://img.stackreaction.com/external-automations/profiles/20570.png)
How it works?
When this trigger fires in Gmail
New Email in Gmail
Triggers when a new e-mail appears in the specified mailbox.
Then this action happens in Wix Answers
Create Ticket in Wix Answers
Creates a new ticket.
How to set up this workflow
This guide contains information on how to set up an automatic workflow that allows to Create Wix Answers tickets from new Gmail emails [Business Gmail Accounts Only].
Part I
Configure Applications
First, we need to connect Gmail and Wix Answers to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect Gmail to Zapier.
Give Zapier access to your Gmail account, using Gmail credentials.
Connect Wix Answers to Zapier.
Give Zapier access to your Wix Answers account, using Wix Answers credentials.
Part II
Build an integration workflow
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for Gmail
Choose the following trigger: New Email (Triggers when a new e-mail appears in the specified mailbox.).
Then set up an Action for Wix Answers
Choose this action: Create Ticket (Creates a new ticket.).
Part III
Test and Publish
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Gmail and Wix Answers.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Create Wix Answers tickets from new Gmail emails [Business Gmail Accounts Only]!
Related Automation Templates
Supported triggers and actions
New email
Triggers when a new e-mail appears in the specified mailbox.
triggerbyzapierautomateioalbatoNew email matching search
Triggers when you receive a new email that matches a search string you provide.
triggerbyzapieralbatopipedreamNew labeled email
Triggers when you label an email.
triggerbyzapierpipedreamNew attachment
Triggers when you receive a new attachment (triggers once per attachment).
triggerbyzapierWatch emails
Triggers when a new email is received to be processed according to specified criteria.
triggerbyintegromatNew starred email
Triggers when you receive a new email and star it within two days.
triggerbyzapierautomateio
Create ticket
Creates a new ticket.
actionbyzapierCreate a ticket
Creates a ticket for a user.
actionbyintegromatCreate label
Creates new label.
actionbyzapierAdd or update user
Legacy Adds or updates a user.
actionbyzapierCreate or update user
Adds or updates a user.
actionbyzapierAdd a reply to a ticket
Adds an agent reply or an internal note to a ticket.
actionbyintegromat
Apps you need
Wix Answers is a comprehensive customer service software that easily supports businesses of all sizes. With built-in automations and knowledge management, support teams can scale up effectively, while providing a unified platform for all channels. Try it out now with a free trial.
Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
