Create Odoo CRM leads from newly-finished Chaport chats

First, we need to connect Chaport and Odoo to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect Chaport to Zapier.

  Give Zapier access to your Chaport account, using Chaport credentials.

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  Connect Odoo to Zapier.

  Give Zapier access to your Odoo account, using Odoo credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for Chaport

  Choose the following trigger: Chat Finished (Triggers when chat is finished.).

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  Then set up an Action for Odoo

  Choose this action: Create Lead (Creates a lead.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Chaport and Odoo.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Create Odoo CRM leads from newly-finished Chaport chats!