This automation scenario allows you to connect tawk.to and Mailchimp
It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
tawk.to and Mailchimp can also be integrated using automation tools other than zapier:
When this trigger fires in tawk.to
Triggers when a chat ends. Usually after 90-150 seconds of inactivity.
Then this action happens in Mailchimp
Add a new subscriber to an audience of your choosing. Can be used to update an existing subscriber too.
This guide contains information on how to set up an automatic workflow that allows to Add contacts from ended tawk.to chats to Mailchimp.
Part I
First, we need to connect tawk.to and Mailchimp to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect tawk.to to Zapier.
Give Zapier access to your tawk.to account, using tawk.to credentials.
Connect Mailchimp to Zapier.
Give Zapier access to your Mailchimp account, using Mailchimp credentials.
Part II
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for tawk.to
Choose the following trigger: Chat Ended (Triggers when a chat ends. Usually after 90-150 seconds of inactivity.).
Then set up an Action for Mailchimp
Choose this action: Add/Update Subscriber (Add a new subscriber to an audience of your choosing. Can be used to update an existing subscriber too.).
Part III
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between tawk.to and Mailchimp.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Add contacts from ended tawk.to chats to Mailchimp!
Triggers when a new subscriber is added to an audience.
Triggers when a new campaign is created or sent.
Triggers when a subscriber is added to a segment or tag within an audience.
Triggers when a subscriber is added or updated in an audience.
Triggers when any current subscriber unsubscribes from an audience.
Triggers when a new customer is added to a selected store.
Triggers when the first message in a chat is sent by a visitor or agent.
Triggers when a chat ends. Usually after 90-150 seconds of inactivity.
Triggers when a new ticket is created.
Triggers when the first message in a chat is sent by a visitor or agent.
Triggers when a new ticket is created.
Chat is started
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