RingCentral
Twilio
pipedream

An automated workflow using pipedream

Connects RingCentral + Twilio

Make a Phone Call with Twilio API on New Inbound Fax (Instant) from Ringcentral API

About this workflow template

This automation scenario allows you to connect RingCentral and Twilio

It can be build using Pipedream, a no-code workflow automation tool. Pipedream allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

RingCentral and Twilio can also be integrated using automation tools other than pipedream:

How it works?

When this trigger fires in RingCentral

RingCentral

New Inbound Fax (Instant) in RingCentral

Then this action happens in Twilio

Twilio

Make a Phone Call in Twilio

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Make a Phone Call with Twilio API on New Inbound Fax (Instant) from Ringcentral API.

Part I

Configure Applications

First, we need to connect RingCentral and Twilio to Pipedream.

  • Create Pipedream account.

    Create Pipedream account.

    Create Pipedream account if you don't have one.

  • Connect RingCentral to Pipedream.

    Connect RingCentral to Pipedream.

    Give Pipedream access to your RingCentral account, using RingCentral credentials.

  • Connect Twilio to Pipedream.

    Connect Twilio to Pipedream.

    Give Pipedream access to your Twilio account, using Twilio credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Pipedream.

  • Set up a Trigger action for RingCentral

    Choose the following trigger: New Inbound Fax (Instant) (null).

  • Then set up an Action for Twilio

    Choose this action: Make a Phone Call (null).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between RingCentral and Twilio.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Make a Phone Call with Twilio API on New Inbound Fax (Instant) from Ringcentral API!

Supported triggers and actions

  • Twilio

    New incoming sms (instant)

    New incoming sms (instant)

    pipedream
    triggerbypipedream
  • Twilio

    New sms

    Triggered when an SMS is sent to your Twilio number.

    zapierautomateiopabbly-connectalbato
    triggerbyzapierautomateiopabbly-connectalbato
  • Twilio

    New recording

    Triggered when a new recording is available on your account.

    zapierautomateiopipedream
    triggerbyzapierautomateiopipedream
  • Twilio

    New call

    Triggered when a call is finished on your Twilio number.

    zapierautomateiopabbly-connectalbato
    triggerbyzapierautomateiopabbly-connectalbato
  • Twilio

    New transcription

    Triggered when a new transcription is available on your account.

    zapierautomateiopipedreamalbato
    triggerbyzapierautomateiopipedreamalbato
  • Twilio

    New phone number

    Triggered when you add a new phone number.

    zapierpipedream
    triggerbyzapierpipedream
  • RingCentral

    Send sms/mms

    Sends a SMS/MMS message.

    zapier
    actionbyzapier
  • RingCentral

    Send sms

    Sends an SMS

    automateiointegratelypabbly-connectpipedream
    actionbyautomateiointegratelypabbly-connectpipedream
  • RingCentral

    Create meeting

    Create meeting

    pipedream
    actionbypipedream
  • RingCentral

    Make callout

    Make callout

    pipedream
    actionbypipedream
  • RingCentral

    Send an sms

    Sends SMS.

    integromat
    actionbyintegromat
  • RingCentral

    Generate ringout call

    Starts a 2-legged RingOutCall based on specified from and to numbers.

    zapierintegratelypabbly-connect
    actionbyzapierintegratelypabbly-connect

Apps you need

RingCentral

RingCentral

Contact Center as a Service

A cloud-based business communications solution that include message, video, phone, and contact center services

Twilio

Twilio

Phone & SMS

A cloud communication platform, which brings voice, telephony, SMS, and messaging functionality to your app

Twilio is a cloud communications API that allows developers to easily integrate SMS, Voice/Telephony capabilities into their software using their existing web languages and skills. With Twilio, companies can make global phone calls and send and receive text messages, strengthening customer relationships.

Pipedream

Pipedream

Automation Platforms

A low code integration platform for developers that allows you to connect APIs quickly

Pipedream is a low code integration platform for developers, which helps to connect APIs fast.