Create rows in Google Sheets for new Tidio contacts sent from a bot

First, we need to connect Tidio and Google Sheets to Zapier.

• 

  Create Zapier account.

  Create Zapier account if you don't have one.

• 

  Connect Tidio to Zapier.

  Give Zapier access to your Tidio account, using Tidio credentials.

• 

  Connect Google Sheets to Zapier.

  Give Zapier access to your Google Sheets account, using Google Sheets credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

• 

  Set up a Trigger action for Tidio

  Choose the following trigger: Contact Sent From Bot (Triggers when a contact is sent from the chosen node in your bot.).

• 

  Then set up an Action for Google Sheets

  Choose this action: Create Spreadsheet Row (Create a new row in a specific spreadsheet.).

Finally, we need to test this automation and publish it.

• 

  Customize data flow

  Configure the data that is exchanged between Tidio and Google Sheets.

• 

  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Create rows in Google Sheets for new Tidio contacts sent from a bot!