Post new Jitbit Helpdesk tickets to your Slack channel

First, we need to connect Jitbit Helpdesk and Slack to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

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  Connect Jitbit Helpdesk to Zapier.

  Give Zapier access to your Jitbit Helpdesk account, using Jitbit Helpdesk credentials.

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  Connect Slack to Zapier.

  Give Zapier access to your Slack account, using Slack credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for Jitbit Helpdesk

  Choose the following trigger: New Ticket (Triggers when a new ticket is created.).

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  Then set up an Action for Slack

  Choose this action: Send Channel Message (Post a new message to a specific #channel you choose. Can also schedule a message for later.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Jitbit Helpdesk and Slack.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Post new Jitbit Helpdesk tickets to your Slack channel!