An automated workflow using integromat
Connects Google My Business
Automatically reply to Google My Business reviews
About this workflow template
It can be build using Integromat, a no-code workflow automation tool. Integromat allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
Google My Business can also be integrated using automation tools other than integromat:
Diagram
How it works?
When this trigger fires in Google My Business
Watch Reviews in Google My Business
Triggers when a new review is added or updated on the specified location.
Then this action happens in Google My Business
Create/Update a Review Reply in Google My Business
Creates a new reply for the specified review or updates if a reply already exists.
How to set up this workflow
This guide contains information on how to set up an automatic workflow that allows to Automatically reply to Google My Business reviews.
Part I
Configure Applications
First, we need to connect Google My Business to Make.com.
Create Make.com account.
Create Make.com account if you don't have one.
Connect Google My Business to Make.com.
Give Make.com access to your Google My Business account, using Google My Business credentials.
Part II
Build an integration workflow
Next, we need to create a workflow automation scenario using graphical no-code web interface of Make.com.
Set up a Trigger action for Google My Business
Choose the following trigger: Watch Reviews (Triggers when a new review is added or updated on the specified location.).
Then set up an Action for Google My Business
Choose this action: Create/Update a Review Reply (Creates a new reply for the specified review or updates if a reply already exists.).
Part III
Test and Publish
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between Google My Business.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Automatically reply to Google My Business reviews!
Related Automation Templates
Supported triggers and actions
New review
Triggers when a new review is submitted for a specified location.
triggerbyzapierautomateiopabbly-connectiftttWatch reviews
Triggers when a new review is added or updated on the specified location.
triggerbyintegromatWatch posts
Triggers when a new post is added or updated on the specified location.
triggerbyintegromatNew location
Triggers when a new location is created.
triggerbyzapierNew post
Triggerswhen a new post is added.
triggerbypabbly-connectNew review multi location
Triggers when a new review is submitted for any of the selected location
triggerbypabbly-connect
Create post
Creates a post for a specified location.
actionbyzapierintegratelyCreate reply
Creates a reply for a specified review or updates the reply if one already exists. This action is best used with the Google My Business New Review trigger.
actionbyzapierpabbly-connectiftttintegratelyCreate standard post
This action will create a new standard post.
actionbyiftttUpload a media item
Uploads a new media item on the specified location.
actionbyintegromatCreate a post
Creates a new local post associated with the specified location.
actionbyintegromatCreate/update a review reply
Creates a new reply for the specified review or updates if a reply already exists.
actionbyintegromat
Apps you need
Google My Business
Free business visibility on Google Maps and Search in local community
Google My Business is a free and user-friendly app that helps manage your online presence across Google Search and Maps. Gain control over what shows up when potential customers search for your business and attract new clientele.
Google My Business alternatives
Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.
