Freshdesk
SMS

Freshdesk and SMS Integration

No-code Integration
No-code
Supported Automation Platforms
2automatiomation platforms supported
Freshdesk Actions
25Freshdesk Triggers & Actions
SMS Actions
4SMS Triggers & Actions

How to connect Freshdesk and SMS

Freshdesk and SMS integration is available through workflow automation tools – Zapier or Pipedream. With the combination of 32 Freshdesk triggers and 6 SMS actions, you can create hundreds of integration workflows to automate your work.

Popular Workflows for Freshdesk and SMS Integration

The integration of Freshdesk and SMS can unlock a host of benefits for businesses, including the ability to streamline workflows and automate repetitive tasks. Discover some popular workflows that are made possible through their integration.

  • Engage new leads with a personalized message
  • Notify the team of new leads

Workflow Automation Platforms supported by Freshdesk and SMS

Want to automate the exchange of data between Freshdesk and SMS without the hassle of coding? These workflow automation platforms make it possible. Explore this list to find the best fit for your business.

  • Zapier. Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
  • Pipedream. Pipedream is a low code integration platform for developers, which helps to connect APIs fast.

Freshdesk and SMS Integration Price

When it comes to optimizing your workflow and streamlining tasks, integrating Freshdesk and SMS can be seamlessly achieved using no-code or low-code automation tools. However, it is crucial to understand the pricing aspects.

If you're looking to integrate Freshdesk and SMS with the help of automation services, we've got you covered. We've gathered and organized pricing information and created a table below showing details for 100, 1K, 10K and 100K basic automations per month.

A basic automation is a scenario that comprises of a trigger and a single action. An example of this is automatically sending an email every time someone fills out a form.

Price for 100, 1K, 10K and 100K basic automations per month
Automation Platform
Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Starter

$58.5

Volume: 10K
Plan: Professional

$193.5

Volume: 100K
Plan: Professional

$733.5

Volume: 100
Plan: Free

$0

Volume: 1K
Plan: Free

$0

Volume: 10K
Plan: Basic

$29

Volume: 100K
Plan: Business

$499

Triggers and Actions supported by Freshdesk and SMS

When integrating Freshdesk and SMS, you are usually looking for automation suitable for your business request.

Automations are workflows that link your applications to fully automate repetitive tasks. A Trigger serves as the initiating event of an Automation, while an Action denotes the event executed by the Automation.

We've taken great care in collecting every available Trigger and Action from multiple Workflow Automation Platforms, enabling you to evaluate integration possibilities and make an informed decision on connecting Freshdesk and SMS.

Freshdesk

When this happens

Select a Trigger

SMS

Do this

Select an Action

How to setup Freshdesk and SMS integration

  • Step 1: Choose a Workflow Automation Service supported by Freshdesk and SMS. Choose automation platform

    60 seconds

  • Step 2: Securely authenticate Freshdesk and SMS on the chosen automation service before proceeding.

    60 seconds

  • Step 3: Choose a Trigger for Freshdesk, which will start your automation scenario. Explore Triggers

    15 seconds

  • Step 4: Choose a resulting Action for SMS. Explore Actions

    15 seconds

  • Step 5: Set up the data exchange between Freshdesk and SMS and configure the parameters to meet your requirements.

    120 seconds

  • Step 6: Complete your integration by testing and publishing it. You're all set!

Freshdesk and SMS integration Diagram

Freshdesk and SMS Integration
Freshdesk + SMS Integration schema

Frequently Asked Questions

Does Freshdesk integrate with SMS?

You can connect Freshdesk and SMS automatically using no-code Workflow Automation Tool. Use Zapier or Pipedream to link Freshdesk and SMS.

Can you Integrate Freshdesk and SMS for free?

Yes, you can use the free plan of Zapier or Pipedream to connect Freshdesk to SMS for free, albeit with some limitations.

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