An automated workflow using zapier
Connects PagerDuty + New Relic Insights
Create New Relic Insights custom events from PagerDuty incidents
About this workflow template
This automation scenario allows you to connect PagerDuty and New Relic Insights
It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated bots using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.
Categories
Diagram
How it works?
When this trigger fires in PagerDuty
New or Updated Incident in PagerDuty
Triggers when new incidents are created, or when existing incidents change state.
Then this action happens in New Relic Insights
New Custom Event in New Relic Insights
Create a new custom event inside New Relic Insights for tracking.
How to set up this workflow
This guide contains information on how to set up an automatic workflow that allows to Create New Relic Insights custom events from PagerDuty incidents.
Part I
Configure Applications
First, we need to connect PagerDuty and New Relic Insights to Zapier.
Create Zapier account.
Create Zapier account if you don't have one.
Connect PagerDuty to Zapier.
Give Zapier access to your PagerDuty account, using PagerDuty credentials.
Connect New Relic Insights to Zapier.
Give Zapier access to your New Relic Insights account, using New Relic Insights credentials.
Part II
Build an integration workflow
Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.
Set up a Trigger action for PagerDuty
Choose the following trigger: New or Updated Incident (Triggers when new incidents are created, or when existing incidents change state.).
Then set up an Action for New Relic Insights
Choose this action: New Custom Event (Create a new custom event inside New Relic Insights for tracking.).
Part III
Test and Publish
Finally, we need to test this automation and publish it.
Customize data flow
Configure the data that is exchanged between PagerDuty and New Relic Insights.
Test the workflow and turn it on for production use
Test your scenario and publish to production. Now you have an automatic workflow, that will Create New Relic Insights custom events from PagerDuty incidents!
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Apps you need
PagerDuty is a digital operations management platform that connects people, systems, and data into a single view for real-time action.
New Relic Insights alternatives
Zapier simplifies busy people's lives by automating web app data transfers, reducing tedious tasks, and allowing teams to collaborate effortlessly. With over 5,000 popular apps connected, it's never been easier to streamline your workflow.
