Malcolm! Alternatives
Best Alternatives to Malcolm!
Helpjuice is the ultimate knowledge base software that simplifies customer support and team collaboration. With advanced features such as instant search, custom branding, and analytics, it's the go-to platform for over 130,000 users from top companies.
Freshdesk is an award-winning, cloud-based helpdesk software that streamlines customer service across multiple channels, including email, phone, chat, web, and social media. Manage SLAs and automate workflows to enhance support team productivity.
Help Scout is a customer support platform ideal for businesses of all sizes. With a clutter-free interface, integrations, API, and a free iPhone app, Help Scout allows you to focus on delivering top-notch customer service with ease.
Wix Answers is a comprehensive customer service software that easily supports businesses of all sizes. With built-in automations and knowledge management, support teams can scale up effectively, while providing a unified platform for all channels. Try it out now with a free trial.
Freshservice is a cloud-based IT service management solution based on the ITIL framework. It provides a refreshing user experience and innovative features that streamline IT operations, including incident, problem, change, release, and asset management. Freshservice is trusted by over 40,000 customers worldwide, including Bridgestone, HP, and Panasonic, to improve their IT service delivery and operations.
1 Common categories with Malcolm!:
Knowledge ManagementFormstack Documents
Online document generation software to produce pdf and word documents based on data from web services
Survey Anyplace is a versatile software app that enhances data collection by creating interactive surveys and assessments. It offers personalized feedback, email integration, and automatically generates PDF reports, making it a valuable tool for businesses.
Formstack
A platform to build forms and documents and automate workflows to connect with other apps
Axelor is a versatile and customizable cloud-based business management suite with ERP, CRM, and BPM modules for efficient financial operations, inventory management, project tracking, and more. Enjoy modern design and intuitive navigation for unparalleled flexibility.