Categories

Best Alternatives to Malcolm!

Elevio
1.

Elevio

Customer Support

2 Common categories with Malcolm!:

Knowledge ManagementCustomer Support
Helpjuice
2.

Helpjuice

Cloud-Based Knowledge Management Platform

Helpjuice is the ultimate knowledge base software that simplifies customer support and team collaboration. With advanced features such as instant search, custom branding, and analytics, it's the go-to platform for over 130,000 users from top companies.

2 Common categories with Malcolm!:

Knowledge ManagementCustomer Support
HappyFox
3.

HappyFox

An Online help desk software and a web based support ticket system

Freshdesk
4.

Freshdesk

A customer support software for omnichannel solutions

Freshdesk is an award-winning, cloud-based helpdesk software that streamlines customer service across multiple channels, including email, phone, chat, web, and social media. Manage SLAs and automate workflows to enhance support team productivity.

2 Common categories with Malcolm!:

Knowledge ManagementCustomer Support
Help Scout
5.

Help Scout

Web-based help desk designed for exceptional customer experience

Help Scout is a customer support platform ideal for businesses of all sizes. With a clutter-free interface, integrations, API, and a free iPhone app, Help Scout allows you to focus on delivering top-notch customer service with ease.

2 Common categories with Malcolm!:

Knowledge ManagementCustomer Support
Wix Answers
7.

Wix Answers

All-in-one customer support solution with multiple support channels

Wix Answers is a comprehensive customer service software that easily supports businesses of all sizes. With built-in automations and knowledge management, support teams can scale up effectively, while providing a unified platform for all channels. Try it out now with a free trial.

2 Common categories with Malcolm!:

Knowledge ManagementCustomer Support
Freshservice
8.

Freshservice

Cloud-Based IT Service Management Tool

Freshservice is a cloud-based IT service management solution based on the ITIL framework. It provides a refreshing user experience and innovative features that streamline IT operations, including incident, problem, change, release, and asset management. Freshservice is trusted by over 40,000 customers worldwide, including Bridgestone, HP, and Panasonic, to improve their IT service delivery and operations.

2 Common categories with Malcolm!:

Knowledge ManagementCustomer Support
Formstack Documents
12.

Formstack Documents

Online document generation software to produce pdf and word documents based on data from web services

Survey Anyplace
14.

Survey Anyplace

A user-friendly tool for creating interactive mobile surveys for all devices

Survey Anyplace is a versatile software app that enhances data collection by creating interactive surveys and assessments. It offers personalized feedback, email integration, and automatically generates PDF reports, making it a valuable tool for businesses.

Formstack
15.

Formstack

A platform to build forms and documents and automate workflows to connect with other apps

Axelor
16.

Axelor

A versatile business management software solution for customization and integration

Axelor is a versatile and customizable cloud-based business management suite with ERP, CRM, and BPM modules for efficient financial operations, inventory management, project tracking, and more. Enjoy modern design and intuitive navigation for unparalleled flexibility.

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