Facebook Lead Ads
Zendesk
zapier

An automated workflow using zapier

Connects Facebook Lead Ads + Zendesk

Create Zendesk tickets for new leads in Facebook Lead Ads

About this workflow template

This automation scenario allows you to connect Facebook Lead Ads and Zendesk

It can be build using Zapier, a no-code workflow automation tool. Zapier allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Facebook Lead Ads and Zendesk can also be integrated using automation tools other than zapier:

Diagram

Create Zendesk tickets for new leads in Facebook Lead Ads
Workflow diagram: Facebook Lead Ads + Zendesk integration

How it works?

When this trigger fires in Facebook Lead Ads

Facebook Lead Ads

New Lead in Facebook Lead Ads

Triggers when a new lead is created.

Then this action happens in Zendesk

Zendesk

Create Ticket in Zendesk

Create a new ticket.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Create Zendesk tickets for new leads in Facebook Lead Ads.

Part I

Configure Applications

First, we need to connect Facebook Lead Ads and Zendesk to Zapier.

  • Create Zapier account.

    Create Zapier account.

    Create Zapier account if you don't have one.

  • Connect Facebook Lead Ads to Zapier.

    Connect Facebook Lead Ads to Zapier.

    Give Zapier access to your Facebook Lead Ads account, using Facebook Lead Ads credentials.

  • Connect Zendesk to Zapier.

    Connect Zendesk to Zapier.

    Give Zapier access to your Zendesk account, using Zendesk credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

  • Set up a Trigger action for Facebook Lead Ads

    Set up a Trigger action for Facebook Lead Ads

    Choose the following trigger: New Lead (Triggers when a new lead is created.).

  • Then set up an Action for Zendesk

    Then set up an Action for Zendesk

    Choose this action: Create Ticket (Create a new ticket.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Facebook Lead Ads and Zendesk.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Create Zendesk tickets for new leads in Facebook Lead Ads!

Supported triggers and actions

  • Facebook Lead Ads

    New lead

    Triggers when a new lead is created.

    zapierintegromatautomateiopabbly-connect
    triggerbyzapierintegromatautomateiopabbly-connect
  • Facebook Lead Ads

    Watch leads

    Triggers when a new lead is created.

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    triggerbyintegromat
  • Facebook Lead Ads

    New ad account

    Triggers when you add a new ad account.

    zapier
    triggerbyzapier
  • Facebook Lead Ads

    New custom audience

    Triggers when you add a new custom audience.

    zapier
    triggerbyzapier
  • Facebook Lead Ads

    New form

    Triggers when you add a new form.

    zapier
    triggerbyzapier
  • Facebook Lead Ads

    Test me

    Just a test call.

    zapier
    triggerbyzapier
  • Zendesk

    Create ticket

    Create a new ticket.

    zapierintegratelypabbly-connectpipedream
    actionbyzapierintegratelypabbly-connectpipedream
  • Zendesk

    Create user

    Create a new user.

    zapierintegratelypabbly-connect
    actionbyzapierintegratelypabbly-connect
  • Zendesk

    Update user

    Update an existing user.

    zapierintegratelypabbly-connect
    actionbyzapierintegratelypabbly-connect
  • Zendesk

    Update ticket

    Update an existing ticket status or add comments.

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    actionbyzapierintegratelypabbly-connectpipedream
  • Zendesk

    Create a ticket

    Creates a ticket.

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    actionbyintegromat
  • Zendesk

    Add tag(s) to ticket

    Add one or more tags to an existing ticket.

    zapierpabbly-connect
    actionbyzapierpabbly-connect

Apps you need

Facebook Lead Ads

Facebook Lead Ads

Advertising

Lead ads allow you to find customers who may be interested in your products or services

Zapier

Zapier

Automation Platforms

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