Create Jira Service Management requests from new Google Forms responses

First, we need to connect Google Forms and Jira Service Desk to Zapier.

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  Create Zapier account.

  Create Zapier account if you don't have one.

• Connect Google Forms to Zapier.

  Give Zapier access to your Google Forms account, using Google Forms credentials.

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  Connect Jira Service Desk to Zapier.

  Give Zapier access to your Jira Service Desk account, using Jira Service Desk credentials.

Next, we need to create a workflow automation scenario using graphical no-code web interface of Zapier.

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  Set up a Trigger action for Google Forms

  Choose the following trigger: New Response in Spreadsheet (Triggered when a new response row is added to the bottom of a spreadsheet.).

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  Then set up an Action for Jira Service Desk

  Choose this action: Create Request (Create a new request.).

• Then set up another Action for Google Forms

  Choose this action: New Form Response (Triggers when a new form response is received.).

Finally, we need to test this automation and publish it.

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  Customize data flow

  Configure the data that is exchanged between Google Forms and Jira Service Desk.

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  Test the workflow and turn it on for production use

  Test your scenario and publish to production. Now you have an automatic workflow, that will Create Jira Service Management requests from new Google Forms responses!