Customerly
Slack
integromat

An automated workflow using integromat

Connects Customerly + Slack

Send messages to Slack when users unsubscribe in Customerly

About this workflow template

This automation scenario allows you to connect Customerly and Slack

It can be build using Integromat, a no-code workflow automation tool. Integromat allows you to create automated scripts using a simple drag-and-drop interface for non-technical users. This is a ready-made scenario, but it can be customized by adding more apps, actions, filters or branches.

Customerly and Slack can also be integrated using automation tools other than integromat:

Diagram

Send messages to Slack when users unsubscribe in Customerly
Workflow diagram: Customerly + Slack integration

How it works?

When this trigger fires in Customerly

Customerly

Universal Trigger in Customerly

Triggers when the entity to which you attached the webhook is executed.

Then this action happens in Slack

Slack

Create a Message in Slack

Creates a message.

How to set up this workflow

This guide contains information on how to set up an automatic workflow that allows to Send messages to Slack when users unsubscribe in Customerly.

Part I

Configure Applications

First, we need to connect Customerly and Slack to Make.com.

  • Create Make.com account.

    Create Make.com account.

    Create Make.com account if you don't have one.

  • Connect Customerly to Make.com.

    Connect Customerly to Make.com.

    Give Make.com access to your Customerly account, using Customerly credentials.

  • Connect Slack to Make.com.

    Connect Slack to Make.com.

    Give Make.com access to your Slack account, using Slack credentials.

Part II

Build an integration workflow

Next, we need to create a workflow automation scenario using graphical no-code web interface of Make.com.

  • Set up a Trigger action for Customerly

    Set up a Trigger action for Customerly

    Choose the following trigger: Universal Trigger (Triggers when the entity to which you attached the webhook is executed.).

  • Then set up an Action for Slack

    Then set up an Action for Slack

    Choose this action: Create a Message (Creates a message.).

Part III

Test and Publish

Finally, we need to test this automation and publish it.

  • Customize data flow

    Customize data flow

    Configure the data that is exchanged between Customerly and Slack.

  • Test the workflow and turn it on for production use

    Test the workflow and turn it on for production use

    Test your scenario and publish to production. Now you have an automatic workflow, that will Send messages to Slack when users unsubscribe in Customerly!

Supported triggers and actions

  • Slack

    New message in channels (instant)

    New message in channels (instant)

    pipedream
    triggerbypipedream
  • Slack

    New message posted to channel

    Triggers when a new message is posted to a specific #channel you choose.

    zapier
    triggerbyzapier
  • Slack

    New saved message

    Triggers when you save a message.

    zapier
    triggerbyzapier
  • Slack

    New pushed message

    Triggers when you click the "Push to Zapier" button from a message in Slack.

    zapier
    triggerbyzapier
  • Slack

    New user

    Triggers when a new Slack user is created / first joins your org.

    zapierpabbly-connectalbato
    triggerbyzapierpabbly-connectalbato
  • Slack

    New mention

    Triggers when a username or highlight word is mentioned in a public #channel.

    zapier
    triggerbyzapier
  • Customerly

    Create / update a lead

    Creates or updates a lead.

    integromat
    actionbyintegromat
  • Customerly

    Create/update lead

    Creates or updates a lead.

    zapier
    actionbyzapier
  • Customerly

    Add user tag

    Attach a tag to an existing user or lead.

    zapierpabbly-connect
    actionbyzapierpabbly-connect
  • Customerly

    Create / update a user

    Creates or updates a user.

    integromat
    actionbyintegromat
  • Customerly

    Create/update user

    Creates or updates a new user.

    zapier
    actionbyzapier
  • Customerly

    Add a tag / untag

    Adds or deletes a user or lead tag.

    integromat
    actionbyintegromat

Apps you need

Slack

Slack

Team Chat

A cloud-based platform for team communication and collaboration

Slack is the go-to platform for modern teams seeking seamless communication and collaboration. With everything in one easily searchable place, including channels, integrations, and tools, Slack keeps your team aligned and productive.

Make.com

Make.com

Automation Platforms

Integromat now Make! A workflow automation service.

Make.com (Integromat) is a powerful automation tool that enables users to connect their favorite apps, services, and devices without any coding skills. With its unique features, users can automate even complex integrations easily and efficiently, saving time and effort. Integromat allows to connect apps and automate processes in a few clicks.